Communications Associate

Carolina Family Health CentersWilson, NC
Onsite

About The Position

Carolina Family Health Centers, Inc. is a nonprofit, federally qualified health center (FQHC) dedicated to providing accessible and affordable healthcare with excellence. We believe everyone deserves access to quality health care, regardless of their ability to pay or insurance status. Our integrated model offers primary medical care, behavioral health, pharmacy, and dental services. The Communications Associate will support and enhance internal and external communications to raise awareness of our services and programs, assisting the Director of Communications in achieving objectives and maximizing positive exposure to local markets and target audiences.

Requirements

  • Bachelor's degree from a four-year college or university in Marketing, Communications, Healthcare Administration, Business or a related field or an associate degree with a minimum of three years' experience in marketing, communications, journalism, or digital media.
  • Proficient experience with Microsoft Office is required.
  • Strong command of English language and good communication skills.
  • Strict attention to detail and enthusiasm for collaboration.
  • Knowledge of basic design principles.

Nice To Haves

  • Experience with social media platforms, Adobe Suite and Canva are a plus.

Responsibilities

  • Develops communications including presentations, graphics, digital content, patient communications, internal communications, advertisements, and other content, ensuring consistency with CFHC key messaging, style, and brand guidelines.
  • Executes the digital media strategy by managing online content through a variety of multimedia platforms such as the corporate website, social media channels, and intranet.
  • Creates social media schedule, posts content, monitors and responds to posts, and assists with generating ideas for posting on social media sites.
  • Maintains and updates the company website, Google Business profile, and other external sites displaying information about CFHC.
  • Coordinates and attends community outreach activities, including health fairs, job fairs, community events, and partner meetings, to build the organization's brand recognition.
  • Supports internal/HR/recruitment communications, actively contributes to HR projects or special programs, and supports HR cross-functional initiatives as needed.
  • Assists with HR job postings on job boards, social media, and educational institutions.
  • Helps maintain content on the careers page and other HR-related areas on the CFHC website.

Benefits

  • 401(k) and match
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Holidays
  • Vision insurance
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