Communications Associate

Research Foundation of The City University of New York•New York, NY

6d•$51,000 - $56,000•Hybrid

About The Position

The Communications Associate will support the development and implementation of communications and marketing strategies for QUALITYstarsNY. The Communications Associate will contribute to the creation and distribution of compelling and visually engaging print and digital materials for a range of stakeholders and audiences. The Communications Associate will report directly to the QUALITYstarsNY Communications & Outreach Manager.

Requirements

Bachelor’s degree in Communications OR Bachelor’s degree in related field with three years relevant experience
Excellent oral and written communication skills
Excellent organizational skills and attention to detail
Experience writing for a variety of audiences, from the general public to more specific stakeholders
Experience designing visually compelling communications and marketing content
Interest in learning new technologies and software for creation and dissemination of digital and print content
Ability to distill complex ideas into accessible language and content for various audiences
Proficiency in Microsoft Office (Excel, Word, and PowerPoint) design
Familiarity with Adobe Creative Suite (InDesign, Adobe Illustrator or Photoshop)
Active listener, flexible thinker, team player
Flexibility and enthusiasm for multi-tasking and creative problem-solving

Nice To Haves

Spanish language fluency
Graphic design skills/experience
Experience creating and managing website content through a Content Management System (CMS) — preferably WordPress
Knowledge of basic HTML
Experience with development/management of email distribution lists and use of email distribution systems (such as Mailchimp)
Familiarity or background in the field of early childhood education or a related field

Responsibilities

Support the creation and dissemination of digital and print communications and education materials for a wide range of internal and external audiences
Ensure consistency of messaging and brand identity for QUALITYstarsNY in materials development and across various platforms
Design visually compelling content for a variety of print and digital platforms
Create and post content for QUALITYstarsNY social media channels, manage engagement, and monitor social media metrics to measure success
Develop web content, including creating and maintaining webpages and blog posts for the QUALITYstarsNY website
Collect participant and staff testimonials to develop content for the blog and social media that spotlight diverse experiences within the QUALITYstarsNY community
Manage email lists and pull data reports for targeted print and email communications campaigns
Support strategic planning for communications campaigns and to achieve short- and long-term goals for the QUALITYstarsNY project
Support the development of resources and templates to help internal staff communicate effectively on behalf of QUALITYstarsNY
Assist with reviewing and editing public-facing content created by internal team members to ensure consistency with current messaging and brand guidelines
Assist with onboarding new staff members so they can effectively communicate about QUALITYstarsNY and reinforce the QUALITYstarsNY brand identity in their written and verbal communications
Support the development of presentations and reports for internal and external audiences
Periodically represent QUALITYstarsNY at conferences and events and deliver presentations about QUALITYstarsNY impact and processes for internal and external audiences
Participate in team meetings and strategic planning discussions
Build and maintain relationships with external vendors and support communications projects with external partners
Correspond regularly with staff about important operational matters and updates
Provide Institute Leadership with updates about accomplishments and key data as needed
Respond to external requests for information about QUALITYstarsNY
Perform special projects and other duties as assigned