Communications Associate, Content Writer

Capital One•McLean, VA

About The Position

Within the Premium Products & Travel (PP&T) organization, the Concierge team harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. We’re looking to add an Associate Content Writer to our team to write editorial stories about the world's most inspiring experiences, from dining to travel, to help our members live richer lives. You will create content including recommendations and reviews, profiles, trend stories, and features, across our app, emails, and social media channels. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, mission and values are at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

Requirements

Bachelor’s degree or military experience
At least 2 years of editorial writing or marketing copywriting experience

Nice To Haves

A storyteller, who sees words as an incredibly powerful tool for connecting with people
A creative problem solver with the ability to produce original, brand-elevating copy
A strong writer who is able to adapt tone and personality as they shift between writing long form content, to snackable social copy, to informational web communications
Someone who approaches assignments from a customer-centric perspective
A research obsessive who sweats accuracy, and can always find the most engaging elements of every story.
Have a clear understanding of tone and the ability to quickly adapt your writing style
Work quickly without compromising quality, knowing that iteration and testing are just part of creating exceptional experiences
Take initiative, aren’t afraid to fail, ask thoughtful questions, and constantly seek better ways of working and communicating
3+ years of editorial writing or marketing copywriting experience
2+ years of brand experience in multichannel marketing
2+ years experience as a freelancer or staff writer for a media organization, newspaper, magazine, or editorial website