Communications Assistant

Jackson County, Missouri•Kansas City, MO

13d•Onsite

About The Position

The Jackson County Communications Department is seeking a creative, organized, and detail-oriented Communications Assistant to support daily department operations, internal communications efforts, and public engagement initiatives. This position assists with administrative coordination, budget tracking, vendor communication, event support, website updates, and promotional activities while helping maintain the professional image and communication standards of Jackson County. The ideal candidate is highly organized, possesses strong communication skills, works well in a fast-paced government environment, and can manage confidential information with professionalism and discretion.

Requirements

Bachelor’s degree in Communications, Public Relations, Journalism or related field. OR an Associate’s degree in Communications, Public Relations, Journalism or related field and at least two years of experience in communications, public relations government, marketing, office administration, or customer service.
Previous experience in communications, public relations, government, marketing, office administration, or customer service preferred
Experience with event coordination, administrative support, or public-facing communications is beneficial
Must possess/maintain valid driver’s license
Must submit to/pass pre-employment background and drug screen.
Strong written and verbal communication skills
Excellent proofreading, organizational, and multitasking abilities
Ability to manage multiple projects and deadlines simultaneously
Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
Ability to prepare reports, spreadsheets, and budget tracking documents
Strong interpersonal and relationship-building skills
Excellent customer service skills
Ability to work independently and collaboratively within a team environment
Creative thinking and problem-solving skills
Ability to maintain confidentiality and professionalism in a government setting
Familiarity with website updates, social media platforms, and communications tools preferred

Nice To Haves

Creative and proactive
Highly dependable and organized
Detail-oriented
Comfortable working in a fast-paced environment
Professional in appearance and communication
Passionate about public service and community engagement

Responsibilities

Process purchase orders, invoices, and departmental financial entries through Workday
Maintain records of invoices, departmental expenditures, and budget line items
Assist with tracking departmental budgets and preparing Excel spreadsheets and reports
Coordinate office supplies, department inventory, and organization of communications equipment and checkout procedures
Create, organize, and maintain department filing systems and records
Build and maintain positive working relationships with county departments, outside vendors, and partner agencies
Serve as a liaison with outside vendors, partner agencies, and departments by responding to questions and gathering requested information
Proofread promotional materials, publications, presentations, social media content, and internal communications for accuracy and consistency
Assist with planning and coordination of internal and external events, press conferences, employee initiatives, and community outreach activities
Support updates and maintenance of county webpages and digital communication platforms
Assist with employee morale and engagement initiatives by developing creative promotional ideas and activities
Provide administrative and operational support to the Communications Manager and Director of Communications
Maintain organized records, files, and department resources
Deliver excellent customer service to county departments, vendors, media representatives, and the public
Handle sensitive and confidential information with discretion and professionalism
Assist with additional communications and administrative projects as assigned