Communications Assistant

Golden HQ Corp • Cincinnati, OH

5d

About The Position

Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset. We are seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and developing valuable professional and customer service skills in a team-oriented environment.

Requirements

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Professional, friendly, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.

Nice To Haves

• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Communicate product and service information clearly and professionally.
• Help identify customer needs and provide helpful information.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Support lead generation and customer acquisition activities.
• Help prepare and organize communication and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Share customer feedback and questions with appropriate team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support daily business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED