Communications and Training Senior Consultant
Guidehouse•Washington, DC
•$98,000 - $163,000•Hybrid
About The Position
As a Communications and Training Senior Consultant, you will support federal clients by developing and executing communication strategies and training programs. You will create internal and external communications, build training materials, and deliver training to end users. You will also lead the execution of training plans and ensure successful adoption of new processes or systems through effective change management practices. This role requires collaboration across teams and ownership of key deliverables to support client objectives.
Requirements
- Must be able to OBTAIN and MAINTAIN a Federal or DoD "ICE PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
- Bachelor's degree
- FIVE (5) or more years of experience in change management, strategic communications, customer experience, strategic planning, and/strategy initiatives
Nice To Haves
- An ACTIVE and MAINTAINED "ICE PUBLIC TRUST"
- Experience conducting stakeholder assessments to identify impacts and engagement needs
- Ability to develop user personas and customer journey maps
- Experience building change readiness assessments and execution plans
- Ability to design and implement change mitigation and management strategies
- Experience supporting or working with federal law enforcement clients
Responsibilities
- Develop and execute communication strategies and training programs.
- Create internal and external communications.
- Build training materials.
- Deliver training to end users.
- Lead the execution of training plans.
- Ensure successful adoption of new processes or systems through effective change management practices.
- Collaborate across teams and ownership of key deliverables to support client objectives.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Senior
