Communications and Partner Analyst (Operations & Policy Analyst 3)

State of Oregon • Salem, OR

8d • $6,276 - $9,644 • Hybrid

About The Position

The Oregon Health Plan Community Engagement & Communications unit builds and maintains pathways to elevate community and partner voice throughout Medicaid and Oregon Health Plan (OHP) policy and operations, while supporting communications with members, providers, and partners. This work includes collaboration with teams across OHA and state agencies, including Medicaid, Behavioral Health, Public Health, Health Policy and Analytics, Equity and Inclusion, External Relations, and ODHS. Key partners include the OHA Ombuds Program, Office of Community Health and Engagement, Innovator Agents, the Feedback team, Behavioral Health Equity and Community Partnership team, and Healthier Together Oregon. The unit oversees a broad portfolio, including Medicaid community‑driven advisory bodies, OHP community engagement and communications, Medicaid rules coordination, and policy and program areas that rely heavily on community input. The primary purpose of this position is to lead the development, evaluation, and continuous improvement of equitable, community‑centered engagement and communication strategies for Medicaid and OHP. The role advises leadership, coordinates community feedback processes, and provides strategic project management, evaluation, reporting, and quality improvement support to strengthen equitable and community‑driven policies and programs.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
• Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Nice To Haves

• Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon.
• Ability to foster inter- and cross-agency collaboration.
• Ability to navigate complex relationships through collaborative problem-solving, consensus-building, and solution-focused approaches, recognizing positionality and fostering power-sharing dynamics.
• Strong oral and written communication skills across a variety of forums.

Responsibilities

• Lead the development, evaluation, and continuous improvement of equitable, community‑centered engagement and communication strategies for Medicaid and OHP.
• Advise leadership on community engagement and communication strategies.
• Coordinate community feedback processes.
• Provide strategic project management, evaluation, reporting, and quality improvement support to strengthen equitable and community‑driven policies and programs.
• Collaborate with teams across OHA and state agencies.
• Facilitate coordination of community centered policies, programs, and continuous improvement strategies.
• Facilitate meetings with a variety of key partners, including program-policy-fiscal staff, community members, and community groups.
• Communicate qualitative and quantitative information, verbally and in writing, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
• Present and articulate the value and relevance of research and evaluation data to facilitate quality assurance, strategic planning, and decision-making.
• Effectively manage multiple project timelines and priorities and promote human-centered change management.

Benefits

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level