Communications and Marketing Specialist

Mental Health Partnerships•Philadelphia, PA

1d•Hybrid

About The Position

The Communications and Marketing Specialist is responsible for driving MHP's digital communications, marketing, advocacy, donor engagement, and volunteer outreach efforts. This role develops and manages content across social media, email, website, video, and print channels; supports fundraising and development initiatives; maintains donor and volunteer databases; and helps promote MHP's mission through compelling storytelling and community engagement. The ideal candidate combines strong communications and marketing skills with experience in nonprofit outreach, constituent management, and project coordination to help advance organizational awareness, engagement, and fundraising objectives.

Requirements

Bachelor’s degree in Communications, Marketing, Nonprofit Management, or a related field (or equivalent experience).
Proven experience in digital media, marketing, or communications, with proficiency in social media management, content creation, and email marketing platforms.
Basic graphic design skills (e.g., Canva, Adobe Creative Suite).
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Familiarity with donor management software (e.g., Salesforce, Bloomerang, DonorPerfect) and volunteer coordination tools.
Excellent written and verbal communication skills.
Detail-oriented, adaptable, and proactive with the ability to work independently and as part of a team.
A passion for the mission of the organization and the ability to represent the organization’s values through communication and outreach efforts.

Nice To Haves

Experience in a nonprofit setting, particularly in development and communications.
Photography
Videography
Video editing (Adobe Premiere Pro or equivalent)
Graphic design (Adobe Photoshop, InDesign, Canva)
Social media management (Facebook, Instagram, LinkedIn, YouTube, TikTok, etc.)
Email marketing and newsletters (Constant Contact or similar platform)
Print design and production
Copywriting and interviewing
Website design and maintenance (Webflow)
Digital asset management (organizing and maintaining photo, video, and graphic files)

Responsibilities

Create and manage content for digital platforms (social media, website, blogs, podcasts, email campaigns, etc.).
Develop and execute digital media campaigns and social media strategies aligned with MHP’s strategic goals.
Maintain and update digital media advocacy and awareness calendars, marketing plans, and direct marketing methods.
Improve brand awareness and community engagement around mental health, peer support, and MHP’s mission.
Design multimedia content (graphics, videos, brochures) for digital outreach and campaigns.
Organize and promote events (e.g., legislative visits, rallies) across digital platforms.
Monitor and analyze social media/web traffic, assess engagement, and optimize digital presence.
Collaborate with other departments to manage brand awareness and reputation.
Track and analyze ROI and KPIs, using data to refine marketing strategies.
Assist with crisis management and moderating user-generated content according to platform policies.
Stay updated on digital media trends and technologies.
Conduct email marketing campaigns targeting relevant audiences and generating revenue.
Administer the donor, volunteer and other constituent management system (e.g., CRM software) including data entry, tracking, and updating constituent information.
Prepare and generate donor, volunteer and other constituent reports, track fundraising and volunteer progress.
Support the advancement team with preparation for donor communications, acknowledgements, and stewardship.
Review volunteer inquiries and send them to the appropriate program/ department to follow up.
Maintain a volunteer database and communication system for updates including about advocacy efforts and how they can join in.
Prepare an annual report of the number of volunteers and volunteer hours and other reports as needed.
Serve as the point of contact for volunteers and address any logistical needs or concerns.
Provide administrative support for department initiatives, including scheduling meetings, organizing events, and assisting with special projects.
Handle correspondence related to donor and volunteer communications.
Assist in preparation of materials for fundraising events, donor meetings, and campaigns.
Help organize and maintain physical and digital files, ensuring all materials are up-to-date and easily accessible.
Assist in the preparation and distribution of newsletters, annual reports, and press releases.
Help create content for internal and external communications that promote the organization's mission.
Support the coordination of campaigns and events, from planning through execution.
Conduct interviews with participants, staff, volunteers, donors, and community partners to develop written, photographic, and video stories.
Maintains compliance with all MHP policies and procedures.
Reports known conduct taken by any MHP employee (including yourself) who violates any MHP policy or law on which you have been trained, or should know of, such as laws criminalizing theft or violent crimes, and reports the matter to management or to the Vice President of Compliance or Human Resources.
Other duties as assigned to fulfill MHP’s mission...