Communications and Development Administrative Assistant

Bay State Community Services IncBraintree, MA

About The Position

We are seeking a highly organized and detail-oriented Communications and Development Administrative Assistant to support our agency’s communications, fundraising, and outreach efforts. This role is ideal for someone who enjoys writing, coordinating projects, managing information, and helping an organization tell its story. The Administrative Assistant will work closely with the Communications and Development teams to ensure smooth operations, timely project execution, and consistent messaging across platforms.

Requirements

  • Associate’s degree or equivalent combination of education and experience preferred.
  • Experience in an administrative, communications, development, or nonprofit support role is strongly preferred.
  • Familiarity with donor management systems, email platforms, and basic website or calendar management tools is a plus.
  • Exceptional customer services skills, including professionalism while working as a part of team.
  • Strong initiative, organizational skills and ability to prioritize.
  • Acceptable CORI and SORI background record check as required by program.

Responsibilities

  • Maintain and update calendar software across all BSCS websites to ensure accuracy and consistency.
  • Manage the BSCS Notices, Info email, and referral accounts.
  • Support staff with translation and interpreter software registration needs.
  • Coordinate business card updates, ordering, and printing.
  • Facilitate brochure updates in collaboration with program and department staff; manage printing, inventory, and stock.
  • Maintain the donor management system, ensuring accurate and up-to-date donor records.
  • Prepare and send donor tax receipts and thank-you letters in a timely manner.
  • Support Bridge Fund resource allocation and tracking.
  • Work closely with the Director of Communications and Development on grant and development-related processes and tasks, including meeting support and distribution of minutes.
  • Provide general administrative and project support for communications and development initiatives.
  • Assist with and attend BSCS-related events as needed, providing on-site support and coordination.
  • Support efforts to strengthen and improve internal communications across the organization.
  • Facilitate the distribution of staff recognition gifts.

Benefits

  • Blue Cross and Blue Shield Health and Dental Insurance
  • Eye-Med Vision Benefits
  • Employer Paid Life and Long-Term Disability Insurance
  • Medical Flexible Spending Account and Dependent Care Account
  • Employee Assistance Program
  • 35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)
  • Retirement Plan 403(b) (employer match after the first year of employment)
  • Opportunities for Student Loan Forgiveness
  • Tuition Assistance
  • Mileage reimbursement
  • Extensive Training Program
  • Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
  • Supervision for Licensure and Specializations
  • Immediate Access to Comprehensive Online Self-Paced CEU Trainings
  • Opportunities for Certification in Evidence Based Practices
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