Communications Agent

Novra Corp • Charlotte, NC

2d

About The Position

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention. Novra Corp is seeking a Communications Agent to support customer communications and help maintain strong professional relationships. This role involves responding to inquiries, providing information, coordinating follow-ups, and supporting day-to-day communication activities.

Requirements

• High school diploma or equivalent required
• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Excellent organizational and multitasking skills
• Basic computer proficiency
• Professional attitude and attention to detail
• Ability to work independently and within a team

Nice To Haves

• Previous communications, customer service, or administrative experience is helpful but not required

Responsibilities

• Respond to customer inquiries through phone, email, and other communication channels
• Provide clear and accurate information about company services
• Maintain professional communication with customers and business partners
• Document customer interactions and follow-up activities
• Coordinate communication between customers and internal teams
• Prepare routine correspondence and communication materials
• Support customer engagement and outreach initiatives
• Ensure timely follow-up on customer requests
• Perform additional communication and administrative duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED