Communications Agent

Moodreact•Washington, DC

About The Position

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind. We are seeking an enthusiastic Communications Agent to support customer engagement, promotional initiatives, and community outreach activities. This role is ideal for individuals who enjoy interacting with people, building meaningful relationships, and representing an organization in a dynamic, team-oriented environment.

Requirements

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Positive attitude and customer-focused mindset.
Excellent organizational and multitasking abilities.
Ability to work effectively in a collaborative, team-oriented environment.
Strong attention to detail and adaptability.
Reliable, professional, and eager to learn.

Nice To Haves

Previous experience in customer service, retail, hospitality, promotions, or events is a plus but not required.

Responsibilities

Support customer engagement and promotional outreach initiatives.
Provide accurate information about products and services to customers.
Build and maintain positive relationships with customers and community members.
Represent the company during promotional campaigns and outreach activities.
Distribute promotional materials and assist with brand awareness efforts.
Gather customer feedback to support continuous improvement.
Maintain organized records of outreach and engagement activities.
Collaborate with team members to achieve campaign and customer engagement goals.
Uphold company standards while representing the organization professionally.
Participate in ongoing training and professional development.