Communications Administrator

Reliant Central•Orlando, FL

1d•Onsite

About The Position

Reliant is seeking a Communications Administrator to join our Central Operations Team. This role carries Reliant's external and internal communications, helping Reliant build new relationships and equip our teams to better serve the ones we have. The Communications Administrator serves as the primary executor for Reliant's content calendar, working within Reliant's established communications strategy. This role refines it, fills it with the actual content, and gets it out the door on time. Key responsibilities also include running the organization's social media presence and email campaigns, coordinating outsourced design and video projects, helping steward brand voice, and working collaboratively across Program and Process Teams. This role will also take increasing ownership of Reliant's major communications projects and annual rhythms. The ideal candidate is a Christian with formal training, or equivalent experience, in communications: copy editing, writing for specific audiences with an established voice, content calendars, social, email, and keeping projects on schedule with collaborators who do not report to them. Mature interpersonal skills and strong self-management are expected, along with the judgment to take a clear direction and build something good from it. Reliant Central is 55+ people supporting over 1200 support-based missionaries worldwide. We prioritize people and relationships to serve our partners, donors, and field staff in the most effective ways possible. Reliant is growing because more churches and ministries need a partner. This role helps us keep growing, and it will grow alongside us.

Requirements

Agrees with Reliant's Statement of Faith, Core Values, and Code of Conduct
Formal training, or equivalent experience, in communications
Aptitude for managing communications and projects across multiple teams
Works well with others and is an effective collaborator with excellent interpersonal skills
Effectively manages and executes project plans - tracking deadlines, scheduling actions, and follow-through
Strong attention to detail without losing sight of what the work is meant to accomplish
Ability to respond quickly and efficiently in a fast-paced environment
Strong sense of ownership for the things they produce

Nice To Haves

Experience working with printers and maintaining vendor relationships
Proficiency in full Microsoft Suite and some experience in Adobe Creative Suite or industry-standard equivalents
Experience working with and communicating to ministry leaders

Responsibilities

Own execution of Reliant's content calendar: build the schedule, keep it full, and keep it moving
Collaborate with key stakeholders to build content that empowers ministries while increasing awareness and fostering new relationships
Collaborate with Reliant staff and external writers to create targeted content, including articles, by brainstorming topics, assigning authors, and managing deadlines
Review and edit all content to align with Reliant's standards for tone, consistency, and professionalism
Create, manage, and refine recruitment-focused content collateral
Ensure that all growth partners are supplied with proper materials (flyers, PDFs, etc.) to support growth initiatives, work with stakeholders for input, and handle distribution in a remote setting
Keep Reliant's public-facing information current
Update Reliant's website content as needed
Keep Reliant's profiles current across key associations, certifications, and directories
Execute and refine Reliant's social media presence & email campaigns
Coordinate with external contractors on key growth initiatives including lead magnets and drip campaigns
Track and report how content and channels are performing
Run the systems and processes behind communication requests across teams, ensuring needs are met and tracked
Manage Reliant's internal communications calendar, covering both regular and large-project communication to Central staff and the field
Keep Reliant's core communication system and process documentation current, flagging where changes are needed and implementing them with the Advancement Team Lead
Administer staff email communication tools (e.g., MailChimp)
Monitor the Communications inbox and respond to requests
Ensure all internal communications adhere to Reliant's standards for tone, consistency, and professionalism
Manage communication efforts for Reliant's recurring annual projects, including the Annual Ministry Report, Open Enrollment insurance communications, Year-End Giving Appeals, staff and field year-end gifts, and Annual Required Education and HR/Benefits updates
Collaborate with Process and Program Teams to develop content
Coordinate outsourced design and media work, and the vendors behind it
Attend one to two Advancement team events annually to engage with potential partners and better understand the audiences we write for
Seasonally provide administrative support for partnership development, including tracking conference assets, deadlines, and travel logistics
Contribute to annual budget planning for communications