Communication Technician Sr/SSA - Any Nex-Tech Location

Rural Telephone Service Company IncWaKeeney, KS

About The Position

We’re seeking a Communications Technician with a focus on Security Alarm, Surveillance and Access Control systems. In this role, you’ll install, maintain and troubleshoot various Security Alarm, IP Surveillance, Access Control equipment as well as Layer 1 distribution and transport systems, Layer 2 transport and access, and customer premise equipment. You’ll also help restore buildings and grounds impacted during service work to ensure quality and safety.

Requirements

  • Ability to read and interpret documents such as: door hardware schedules, maps, blue prints, staking sheets, work orders, operating and maintenance instruction manuals.
  • Skill in analytical thinking and problem solving, identifying programming, wiring and electronic equipment issues, local and long distance service issues, resolving complex problems involving multiple vendors, and unusual customer applications.
  • Knowledge of BICSI, RUS, and NEC codes and practices.
  • Skill in operating and maintaining various testing, installation, and repair equipment.
  • Technical Degree in Communication Technology or equivalent work experience
  • Must be able to perform site surveys and installations for all wireless internet technologies
  • Two years related work experience

Nice To Haves

  • Wireless internet installation experience beneficial

Responsibilities

  • Install and maintain various technology systems focused specifically Security Alarm, Surveillance, Access Control Systems, also including DSL, FTTH, POTS, IPTV/CATV, Wireless, Small Phone Systems, Hosted PBX, Enterprise Session Border Controller, voicemail paging systems, and Network wiring.
  • Periodically provide proactive and repair based remote support for managed customer systems
  • Troubleshoot issues related to technology systems and equipment, including fault finding, inside wire and equipment problems, modem issues, digital boxes, and cabling at the premise.
  • Locate and mark fiber plant routes and perform necessary splicing and testing.
  • Keep abreast of industry developments through training sessions and staying updated on current technologies.
  • Collaborate with team members and accept direction from supervisors positively.

Benefits

  • 4% flat contribution to your 401(k), regardless of participation
  • 401(k) also includes Company Match up to 6%
  • Paid Vacation and Sick Leave, with carry over
  • Full coverage Health, Vision and Dental Insurance, with up to $6,000 Health Savings Contribution option
  • Free Nex-Tech Internet & discounted services
  • Performance based Annual merit increase and profit sharing bonus
  • Paid Maternity Leave
  • Encouragement and tools for personal growth
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