Communication Systems Technician II

Mobile Communications America Inc•Birmingham, AL

7d•Onsite

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician II in the Birmingham, AL area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Requirements

Minimum of two (2) years, with an average of 5+ years of technical service and installation experience.
Proficient with radio equipment – installation, programming, and troubleshooting.
Proven track record of providing hands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment.
Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems.
Subscriber programming expert and can successfully program various radio types based on customer requirements.
Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment.
Ability to lead a team and work area to ensure proper staging and execution of work and that a safe environment is maintained.
Team-focused with a passion to meet customer needs.
Strong communication skills with end users and third parties.

Nice To Haves

A two-year degree in Electronics, IT, or an applicable subject is preferred.
P25 and/or MotoTRBO experience is preferred.

Responsibilities

Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues.
Assisting and collaborating well with the team, Service Manager, and customer.
Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.
Assisting in the scoping out and quoting of service, installation, and programming projects.
Supporting the development of talent and technical skill sets of the service team.
Completing assigned tickets properly and on time.
Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
Demonstrating a willingness to learn and be mentored on new technologies in communications and equipment.