Communication Project manager

TekWissen•Malvern, PA
•Onsite

About The Position

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. We are a community of 50 million who think—and feel—differently about investing. Together, we're changing the way the world invests. Since our founding in 1975, helping investors achieve their goals has been our main reason for existence. At Client, we're built differently. Our client is investor-owned, meaning that we're owned by our funds, which are owned by our fund shareholder clients. Therefore, your success adds to ours, so you're surrounded by people who care about the same things. With no other parties to answer to, we make decisions—including keeping investing costs as low as possible—with your needs in mind. Because of our unique structure, your goals align with our goals. This role is responsible for implementing education, training, and/or communication programs of moderate to high complexity that meet client, participant, and/or Client goals. A typical day involves responsible institutional clients, supporting the creation of participant communications on behalf of planned sponsors, working with a creative team to ensure communications are accurate and edits are incorporated. Strong project management and communication skills are essential, along with flexibility to handle less complex tasks. The role requires direct interaction with external clients via email and focuses on project management rather than writing.

Requirements

  • An undergraduate degree or an equivalent combination of training and experience.
  • Five years related business experience.
  • Strong client relationship management skills.
  • Able to manage multi-functional teams.
  • Strong project management skills
  • Ability to quickly learn the creative process.
  • Knowledge of Institutional business.
  • Strong project management skills
  • Strong relationship management skills
  • Attention to detail

Responsibilities

  • Implement education, training, and/or communication programs of low to high complexity that meet client, participant, and/or Client goals.
  • Interact extensively and coordinate detailed procedures and expectations with plan sponsors, recordkeepers, relationship managers, and internal departments throughout the project process to resolve issues and ensure client satisfaction.
  • Manage multiple projects efficiently while delivering highest quality education, training, and/or communication programs.
  • Coordinate a creative team that collaborates to deliver creative education, training, and/or communication solutions.
  • Ensure each client's satisfaction with Client by optimizing external or internal client experience.
  • Communicate client program status and other key information regularly with internal stakeholders.
  • Demonstrate fiscal responsibility by closely monitoring project allocations.
  • Partner with internal teams to build and maintain effective relationships.
  • Participate in special projects and perform other duties as assigned.
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