Communication Partner

Radford University•Radford, VA

9d•$49,098 - $59,000

About The Position

The Communication Partner supports the communication needs of the university’s colleges and divisions, increasing awareness and engagement among students, employees, alumni, donors, and other key audiences. Reporting to the Director of Strategic Projects and Client Support, the partner works directly with deans and vice presidents to develop communication plans and deliver communications such as employee emails, college and division announcements, event coverage with written content and photos, and stakeholder newsletters. The role also helps develop social media strategy and supports content planning, posting, and monitoring as appropriate. The partner upholds university brand guidelines within assigned colleges and divisions and serves as a liaison to the Marketing and Communication team for projects requiring centralized resources. This communication generalist learns and uses digital platforms for project management, email marketing, photo management, and graphic design, and helps colleges and divisions use communication templates. The partner builds trusted relationships with supported deans and vice presidents and helps them access resources and tools to meet their communication goals.

Requirements

Experience developing and executing communication plans, including goals, audiences, messages, and success measures; delivering key messages across platforms; and measuring effectiveness.
Strong communication and interpersonal skills, including collaborating with client leaders to understand needs and set appropriate expectations.
Excellent organizational and time management skills.
Ability to manage multiple projects and assignments simultaneously.
Ability to work effectively both as a team member and independently to produce high-quality results.
Demonstrated experience establishing strong relationships with clients or organizational leaders.
Basic understanding of developing social media strategy and editorial content.
Master's degree in marketing, communication, advertising, business, or a related field; alternatively, a bachelor's degree with education, training, and work experience equivalent to a master's degree.

Nice To Haves

Experience supporting communications in higher education or other academic environments.
Experience supporting communications for healthcare-related academic departments or programs.
Experience using project management software such as Lytho, Asana, Hive, Basecamp, or Kantata.
Experience taking event photos and working with digital photo libraries.
Experience using email marketing software.
Familiarity with graphic design software such as Canva, Adobe Creative Suite, and InDesign.
Three to five years of relevant work experience in higher education, journalism, or an advertising, public relations, or marketing agency setting.

Responsibilities

Support communication needs of assigned university colleges and divisions and increase audience awareness and engagement.
Work with deans and vice presidents to develop communication plans and meet their communication needs.
Prepare or support formal employee emails, college and division announcements, event coverage with content and photos, and newsletters for stakeholder audiences.
Help develop social media strategy and assist with content planning, posting, and monitoring as appropriate.
Uphold university brand guidelines within assigned colleges and divisions.
Liaise with the Marketing and Communication team on projects requiring centralized resources.
Learn and use digital platforms for project management, email marketing, photo management, and graphic design.
Help colleges and divisions use communication templates to meet their needs.
Build trusted relationships with supported leaders and help them access resources and tools to achieve communication goals.
Work nights and weekends as required.