Communication Partner

Radford University•Radford, VA

7d•Onsite

About The Position

The Communication Partner supports the communication needs of Radford University’s colleges and divisions, helping increase awareness and engagement among students, employees, alumni, donors, and other key audiences. The role works directly with deans and vice presidents to develop communication plans and address needs such as employee emails, college or division announcements, event coverage with written content and photos, and newsletters for stakeholder audiences. The Communication Partner helps develop social media strategy and supports content planning, posting, and monitoring as appropriate. The role upholds university brand guidelines within assigned colleges and divisions and serves as a liaison to the Marketing and Communication team for larger projects requiring centralized resources. As a communication generalist, the partner works with digital platforms for project management, email marketing, photo management, and graphic design, and helps colleges and divisions use communication templates. The role builds trusted working relationships with supported deans and vice presidents and connects them with resources and tools to meet their communication goals. The position reports to the Director of Strategic Projects and Client Support.

Requirements

Experience developing and executing communication plans, including goals, audiences, messages, and success measures.
Experience delivering key messages across a variety of platforms and measuring their effectiveness.
Strong communication and interpersonal skills, including the ability to collaborate with client leaders, understand their needs, and set appropriate expectations.
Excellent organizational and time-management skills.
Ability to work on multiple projects and assignments simultaneously.
Ability to work effectively as a team player and independently to produce high-quality results.
Demonstrated experience establishing strong relationships with clients or organizational leaders.
Basic understanding of developing social media strategy and editorial content.
Master’s degree in marketing, communication, advertising, business, or a related field; or a bachelor’s degree combined with education, training, and work experience equivalent to a master’s degree.

Nice To Haves

Experience supporting communications within higher education or other academic environments.
Experience supporting communications for healthcare-related academic departments or programs.
Experience using project management software such as Lytho, Asana, Hive, Basecamp, or Kantata.
Experience taking event photos and working in digital photo libraries.
Experience using email marketing software.
Familiarity with graphic design software such as Canva, Adobe Creative Suite, and InDesign.
Three to five years of relevant work experience in higher education, journalism, or an advertising, public relations, or marketing agency setting.

Responsibilities

Support the communication needs of assigned university colleges and divisions.
Help increase awareness and engagement of students, employees, alumni, donors, and other key audiences in college and division events, activities, and initiatives.
Work with deans and vice presidents to develop communication plans and meet their communication needs.
Prepare or support formal employee emails, college or division announcements, event coverage with content and photos, and stakeholder newsletters.
Help develop social media strategy and assist with content planning, posting, and monitoring as appropriate.
Uphold university brand guidelines within assigned colleges and divisions.
Liaise with the Marketing and Communication team on larger projects requiring centralized resources.
Use digital platforms related to project management, email marketing, photo management, and graphic design to support college and division communications.
Help colleges and divisions use communication templates.
Build trusted relationships with supported deans and vice presidents and connect them with resources and tools to achieve communication goals.
Develop and execute communication plans, deliver key messages across platforms, and measure their effectiveness.
Manage multiple projects and assignments while producing high-quality results independently and as part of a team.