Communication Manager
About The Position
The Communication Manager serves as the central coordinator for Oliver Gospel Mission's fundraising campaigns, donor communications, and development systems. This role translates fundraising strategy into executable campaigns by managing donor segmentation, campaign timelines, communications planning, performance reporting, and development workflows. Working closely with the Director of Development, the Communication Manager translates departmental strategy into coordinated execution and measurable results. The position ensures that fundraising campaigns and communications are timely, targeted, compelling, and effective. The Communication Manager serves as the operational leader of the Development Department, ensuring fundraising campaigns, donor communications, reporting, and support functions are executed effectively and consistently. While fundraising strategy remains the responsibility of the Director of Development, this role provides day-to-day leadership for campaign execution, communications coordination, data operations, and project management. The Communication Manager supervises communications and data operations staff and serves as the primary owner of campaign execution across direct mail, digital communications, stewardship initiatives, and special appeals.
Requirements
- Bachelor's Degree in Marketing, Communications, Business Administration, Nonprofit Management, or a related field, or an equivalent combination of education and experience.
- 5+ years’ experience in nonprofit fundraising, marketing, communications, campaign management, or development operations
- Experience managing multi-channel fundraising campaigns
- CRM/database experience
- Strong project management skills
- Experience supervising staff
- Strong analytical and communication abilities
- A born-again believer in Jesus Christ
- Affirm without reservation Oliver Gospel’s Statement of Faith
- Fully support Oliver Gospel’s Mission and Vision Statements
- Ability and desire to work in harmony with other Oliver Gospel employees
- Be on time and ready to work at the assigned work location on every scheduled day of work
- Valid South Carolina driver’s license
Nice To Haves
- Exemplary knowledge of social media optimization
- Exemplary interview and journalism skills
- Constant learner
- Excellent interpersonal skills
- Excellent attention to detail and time management
- Self-starter with the ability to work independently and as part of a team
- Integrity in dealing with people, finances, and confidential information
- Ability to flesh out ideas and meet deadlines
- Motivated problem solver
- Flexible and adaptable in a fast-paced environment
Responsibilities
- Manage the annual development communications and campaign calendar
- Coordinate execution of all fundraising campaigns
- Oversee CRM strategy, data workflows, and segmentation
- Develop donor targeting strategies
- Monitor donor retention and engagement metrics
- Create dashboards and reports for leadership
- Ensure consistency and compliance across development processes
- Facilitate regular campaign planning and project meetings
- Monitor project progress and proactively address workflow bottlenecks
- Coordinate cross-functional development initiatives to ensure accountability and timely completion
- Lead campaign planning from concept through execution
- Coordinate timelines across development, communications, design, and donor relations
- Manage direct mail production schedules
- Oversee email fundraising campaigns
- Ensure campaign deliverables are completed on schedule
- Develop integrated communication plans supporting fundraising goals
- Collaborate with the Director of Development to implement messaging strategy for appeals, stewardship, and donor communications
- Review and approve fundraising copy
- Ensure consistent organizational voice and brand standards
- Coordinate communication efforts between development and program staff
- Supervise Communications Coordinator, Creative Designer, and Data Entry Specialist
- Provide coaching, performance evaluations, assist with hiring and onboarding, work prioritization, performance oversight, and project management
- Analyze campaign performance
- Track donor retention and acquisition metrics
- Monitor email engagement and fundraising results
- Recommend improvements based on data
- Present results and recommendations to leadership
Benefits
- Use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Mission event
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
