Communication Dispatcher 2

UMass Lowell•Lowell, MA

4d•Onsite

About The Position

The Communications Dispatcher II performs a variety of duties involving transmitting messages from the radio communications base station. S/he monitors various radio frequencies and operates radio transmitting and receiving equipment. S/he will maintain records and logs of department daily activities, search files to obtain information, and utilize information equipment in order to facilitate law enforcement and community care taking goals and missions.

Requirements

Must be a US Citizen.
At least one year of related experience including security, customer service, or other experience working with the public in a fast-paced environment.
High School Diploma or an equivalent GED Certificate.
Strong communications skills, both verbal and written.
Must pass a screening process that includes a background investigation, oral interview, psychological, medical, and drug exam.
Possess a valid Driver’s License.
Able to work a varied work schedule including but not limited to nights, weekends and holidays.
Able to pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking.

Nice To Haves

One year of full-time, or equivalent part-time dispatching experience preferred.

Responsibilities

Transmit messages from the radio communications base station.
Monitor various radio frequencies.
Operate radio transmitting and receiving equipment.
Maintain records and logs of department daily activities.
Search files to obtain information.
Utilize information equipment to facilitate law enforcement and community care taking goals and missions.