Communication Dispatcher 2

University of Massachusetts•Lowell, MA

About The Position

The Communications Dispatcher II performs a variety of duties involving transmitting messages from the radio communications base station. S/he monitors various radio frequencies and operates radio transmitting and receiving equipment. S/he will maintain records and logs of department daily activities, search files to obtain information, and utilize information equipment in order to facilitate law enforcement and community care taking goals and missions. All finalists will be required to present a Birth Certificate, High School Diploma or G.E.D. Certificate/equivalent, and Driver's License.

Requirements

Must be a US Citizen
At least one year of related experience including security, customer service or other experience working with the public in a fast-paced environment
High School Diploma or an equivalent GED Certificate
Strong communications skills, both verbal and written
Pass a screening process that includes a background investigation, oral interview, psychological, medical and drug exam
Possess a valid Driver’s License
Able to work a varied work schedule including but not limited to nights, weekends and holidays

Nice To Haves

One year of full-time, or equivalent part-time dispatching experience preferred

Responsibilities

Transmit messages from the radio communications base station.
Monitor various radio frequencies.
Operate radio transmitting and receiving equipment.
Maintain records and logs of department daily activities.
Search files to obtain information.
Utilize information equipment to facilitate law enforcement and community care taking goals and missions.
Pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking.