Communication Content Manager

University of Central Florida • Orlando, FL

3d • Onsite

About The Position

The Communication Content Manager provides strategic leadership for division-wide communications and marketing initiatives. This role oversees multi-channel campaigns, major event promotion, executive-level messaging, key publications, and supervises team members responsible for content creation and copy editing. The Communication Content Manager collaborates across campus and with external partners to ensure consistent, high-impact messaging that advances institutional priorities and stakeholder engagement.

Requirements

• Bachelor's or Master's degree and 4+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• All applicants must be authorized to work for any U.S. employer.
• Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Nice To Haves

• Master's degree in a related field.
• Experience in higher education, online learning, or educational technology.
• Demonstrated success leading strategic communications and marketing campaigns.
• Experience producing executive-level communications; supervisory experience.
• Knowledge of brand governance and editorial strategy.
• Proficiency with digital marketing analytics and communication technologies.
• Experience collaborating across complex organizations to advance institutional priorities.
• Familiarity with AI-assisted content creation, digital storytelling, multimedia communications, and emerging communications technologies.

Responsibilities

• Serve as a strategic communications advisor to the director, division leadership, and communications team, providing guidance on stakeholder engagement and messaging that aligns with UCF’s brand standards and strategic priorities.
• Manage multi-channel marketing campaigns (email, web, social media) for major events, initiatives, accomplishments, and announcements for the division.
• Lead content development and design direction for print and digital materials ensuring accuracy, quality, and visual consistency for all units within the division.
• Supervise staff as assigned.
• Create editorial governance across units to ensure messaging aligns with brand voice and with vice provost/AVP vision and key institutional priorities.
• Coordinate cross-campus and external partnerships to maintain unified messaging and collaborative outreach.
• Monitor and analyze communication metrics to assess impact and inform strategy improvements.
• Produce executive-level communications for the Vice Provost and leadership team, including announcements, presentations, and talking points.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level