Communication & Community Relations Specialist

EllisDon•Mississauga, ON

2d•CA$75,000 - CA$85,000•Hybrid

About The Position

Thinking about a change? We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch. Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others. In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and safety.

Requirements

Experience working in construction, infrastructure, engineering, utilities, municipal projects, real estate development, or other project-based environments is considered a strong asset.
Post-secondary degree or diploma in Communications, Public Relations, Community Development, Urban Planning, Political Science, Business Administration, Construction Management, or a related discipline. Equivalent combinations of education and experience will be considered.
5 to 7 years in community engagement, stakeholder relations, public consultation, communications, project coordination, construction, infrastructure, engineering, or a related field.
Demonstrated experience building and maintaining positive relationships with community members, businesses, government agencies, municipalities, and other external stakeholders.
Excellent written, verbal, and interpersonal communication skills with the ability to communicate effectively with diverse audiences.
Strong organizational and time management skills with the ability to manage multiple priorities, projects, and deadlines simultaneously.
Experience preparing reports, correspondence, presentations, meeting minutes, and other professional documentation.
Strong conflict resolution, negotiation, and problem-solving skills with the ability to respond professionally to sensitive or challenging situations.
Ability to work independently while collaborating effectively with multidisciplinary project teams.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Valid Class G driver’s licence and access to a reliable vehicle, with the ability to travel between project sites and attend community meetings as required.
Flexibility to attend occasional evening or weekend meetings, community events, or project activities when operationally required.

Responsibilities

Act as the main point of contact for community inquiries related to construction activities.
Build and maintain relationships with residents, businesses, municipalities, government agencies, and community organizations.
Support project teams in identifying and addressing community concerns through proactive stakeholder engagement.
Develop and maintain stakeholder databases, engagement records, and community contact lists.
Prepare and distribute project communications, including notices, newsletters, presentations, and public updates regarding construction impacts and milestones.
Coordinate and support community meetings, information sessions, and public engagement activities.
Manage community inquiries and complaints, ensuring timely responses, issue resolution, and escalation of complex matters when required.
Maintain accurate records of stakeholder interactions, concerns, and resolutions.
Monitor community issues, risks, and opportunities that may impact project delivery or reputation.
Prepare reports and provide regular updates to project teams, clients, and leadership on community relations activities and engagement outcomes.