Commissions Senior Analyst
About The Position
This opportunity is to play a critical support and problem-solving role within the team by serving as a key point of contact for inquiries from Account Executives, Directors, AVPs, and DCC partners. The role involves managing and responding to requests through WIT’s, Salesforce, and the GB Mailbox, while also tackling complex issues, analyzing data, and contributing to process improvements. It offers exposure to cross-functional collaboration and decision-making processes within the business. This role contributes to the mission by ensuring timely, accurate, and high-quality support for internal stakeholders, enabling smoother operations and stronger client service delivery. By resolving complex issues, providing clear insights through data analysis, and recommending improvements, the role helps drive efficiency, consistency, and continuous enhancement of business processes. Ultimately, it supports better decision-making and strengthens overall organizational performance. They will gain valuable experience in problem-solving, stakeholder communication, and data-driven decision-making. The role provides exposure to senior leaders and cross-functional teams, helping build business acumen and confidence in handling complex scenarios. Additionally, they will develop analytical and process improvement skills, positioning them for future growth and advancement within the organization.
Requirements
- Previous experience in insurance or financial services industries
- Analytical mindset.
- Possess a global perspective on the business and impacts to other business units.
Nice To Haves
- Excel Knowledge an asset
Responsibilities
- Answering inquiries in WIT’s, Salesforce and GB Mailbox – They will come from AE’s, Directors, AVP’s and DCC
- Assisting the team with their questions
- Researches and resolves complex issues
- Analyze data, communicate findings to management, and offer recommendations
- Contributes to the continuous improvement of business process
Benefits
- health
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- paid time off program in Canada includes holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
