Commissions Analyst

Clearwater AnalyticsSan Jose, CA

About The Position

We're looking for a detail-driven Commissions Analyst to own the quarterly sales commissions process for our Go-To-Market organization. You'll be the person who ensures every rep gets paid accurately and on time — turning complex sales data into clean, audit-ready commission statements each quarter. This is a high-visibility role with direct exposure to Sales, Revenue Operations, Legal, and Billing leadership, and a chance to help shape the automation of our commissions process from the ground up.

Requirements

  • Exceptional attention to detail and strong documentation habits — you catch what others miss.
  • Advanced Excel skills (VLOOKUP, SUMIF, Pivot Tables, VBA); comfort working with large, messy datasets.
  • Excellent written and verbal communication — you can explain compensation mechanics clearly to both finance and sales audiences.
  • Strong organizational and interpersonal skills with a structured, problem-solving mindset.
  • Comfort with AI-assisted tools (e.g., Claude) to improve efficiency and accuracy in day-to-day work.
  • Familiarity with Salesforce and/or a revenue billing system; exposure to incentive compensation platforms (e.g., CaptivateIQ) is a strong plus.
  • Working knowledge of GAAP is a plus.

Nice To Haves

  • Exposure to incentive compensation platforms (e.g., CaptivateIQ) is a strong plus.
  • Working knowledge of GAAP is a plus.

Responsibilities

  • Own the end-to-end quarterly commissions calculation process — collating source data, building calculations, and producing accurate, well-documented commission statements for the sales organization.
  • Review underlying data and commission statements for completeness, accuracy, and reasonableness before payout.
  • Evaluate sales opportunities in Salesforce (SFDC) to confirm commission plan release conditions have been met.
  • Manage payout deadlines, investigate discrepancies, and drive issues to resolution — escalating to management and partnering cross-functionally with Sales, Deals Desk, Revenue Operations, Legal, Billing and Payroll as needed.
  • Play a key role in the implementation of a new commissions plan onto our incentive compensation platform, helping design a scalable process for a growing sales organization.
  • Serve as a trusted point of contact for sales stakeholders, providing clear, timely updates on commission-related questions and issues.
  • Support ad hoc projects within the US Controllership (GL Accounting) team.

Benefits

  • health/vision/dental insurance
  • 401(k)
  • PTO
  • parental leave
  • medical leave
  • STD/LTD insurance benefits
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