Commission & Sales Operations Administrator

ORR Protection•Louisville, KY

10h•Remote

About The Position

The Commission & Sales Operations Administrator administers company sales commissions, supports sales reporting and analytics, and provides Salesforce administration and Sales Operations support. The role works closely with Sales, Finance, Operations, and Leadership to ensure accurate commission calculations, reliable sales reporting, strong CRM data quality, and effective Salesforce administration. It requires advanced Excel skills and the ability to combine and reconcile Salesforce and Odoo data for booking, commission, and sales performance reporting. This is a remote position, with candidates based in the Eastern Time Zone preferred. A dedicated workspace suitable for remote work is required, and occasional business travel may be necessary.

Requirements

At least 2 years of experience in Sales Operations, Commission Administration, Revenue Operations, Salesforce Administration, Financial Analysis, or a related field.
Experience working with CRM and/or ERP systems.
Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, INDEX/MATCH, and data reconciliation.
Strong analytical, reporting, and problem-solving skills.
Exceptional attention to detail and commitment to data accuracy.
Ability to handle confidential compensation information with discretion.
Strong organizational and communication skills.
Ability to work independently, prioritize responsibilities, and meet recurring deadlines.
A dedicated workspace suitable for remote work.

Nice To Haves

Hands-on Salesforce Sales Cloud administration experience.
Salesforce Certified Administrator certification or progress toward certification.
Experience developing Salesforce reports and dashboards.
Experience with Salesforce Account Engagement (Pardot).
Odoo experience.
Prior commission administration or sales compensation experience.
Experience with quoting, CPQ, pricing, booking, or order management processes.
Familiarity with Salesforce Flow and process automation.
Power Query experience.
Candidates based in the Eastern Time Zone are preferred.

Responsibilities

Generate monthly booking reports using Salesforce and Odoo data.
Reconcile booking information between systems.
Calculate commissions according to company compensation plans.
Review sales splits, adjustments, exceptions, and commission eligibility.
Investigate and resolve booking and commission discrepancies.
Maintain commission calculation files, supporting documentation, and audit records.
Prepare commission summaries for Finance and Leadership.
Support commission audits and compensation reviews.
Support Salesforce users, permissions, profiles, and access requests.
Maintain Salesforce data quality, fields, picklists, page layouts, and other administrative configurations.
Create and maintain Salesforce reports and dashboards.
Support testing and deployment of Salesforce enhancements.
Assist with user training, documentation, and adoption.
Monitor pipeline, forecast, bookings, quota attainment, and sales performance reporting.
Support quota, territory, lead, opportunity, and booking administration.
Assist with CPQ, quoting, and sales process improvements.
Identify opportunities to automate and improve Sales Operations processes.
Perform CRM data audits and identify data quality issues.
Support KPI, dashboard, and recurring leadership reporting.
Provide ad hoc analysis for Sales Leadership and Finance.
Support basic Salesforce Account Engagement (Pardot) activities, including prospect data, lists, campaigns, lead management, and Salesforce synchronization.