Commission Analyst

AHEAD

1d•$100,000 - $120,000•Remote

About The Position

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is seeking a Commission Analyst to join the Insights team under Jason Jewell. This role will serve as a key business partner across Regional EVPs, Managing Directors, the Commission team, and the Enterprise Data Analytics team. The Commission Analyst will act as the connective tissue between stakeholders, helping ensure commission data is accurate, issues are resolved quickly, and reporting is translated into clear business insights and actions.

Requirements

3+ years of experience in commissions, sales operations, revenue operations, finance analytics, or a related analytical role
Strong understanding of sales commissions, crediting concepts, and issue resolution workflows
Experience working with Salesforce, Power BI, and Xactly or similar reporting, and analytic tools.
Demonstrated ability to troubleshoot complex data or compensation-related issues across multiple stakeholders
Strong interpersonal skills with the ability to influence, mediate, and resolve conflict professionally
Excellent analytical, organizational, and communication skills
Ability to manage sensitive information with discretion and sound judgment
Proficiency in Excel and general data analysis techniques

Nice To Haves

Experience in a high-growth, matrixed, or services-led organization
Familiarity with commission plan administration, payout processes, or sales compensation operations
Experience partnering with executive sales leadership and cross-functional analytics teams
Exposure to AI tools or automation platforms used to improve business workflows
Experience documenting business processes, requirements, or data definitions

Responsibilities

Serve as a primary point of coordination for commission-related questions, disputes, and troubleshooting
Investigate commission issues by reviewing source data, plan logic, transaction history, and reporting outputs
Partner with Regional EVPs, MDs, and the Commission team to resolve discrepancies in a timely and professional manner
Help identify root causes of recurring commission issues and recommend process improvements to reduce future exceptions
Support accurate interpretation of commission plans, crediting rules, and payout logic
Act as the connective link between business leaders, the Commission team, and Enterprise Data Analytics
Translate stakeholder questions into clear analytical requirements and actionable next steps
Facilitate alignment across teams when issues involve multiple systems, owners, or points of view
Use strong communication and conflict resolution skills to de-escalate sensitive situations and drive productive outcomes
Build credibility with field leadership by providing responsive, thoughtful, and data-backed support
Leverage Salesforce, Power BI, and Xactly (or similar commission tool) to analyze commission-related data and explain outcomes to stakeholders
Validate commission-related reporting and help ensure consistency between operational systems and downstream reporting
Monitor trends, anomalies, and exceptions that may impact payouts, reporting accuracy, or stakeholder confidence
Partner with Enterprise Data Analytics to improve visibility into commissions, credits, and related performance metrics
Document business rules, recurring issues, and resolution patterns to improve organizational knowledge
Identify opportunities to streamline commission workflows, issue tracking, and stakeholder communication
Leverage AI tools to support automation, investigation, summarization, and process efficiency
Help design repeatable processes that reduce manual effort and improve response times
Contribute to ongoing enhancement of commission-related analytics, governance, and operating rhythms