Commissary Quality Assurance Supervisor AM Shift

King's HawaiianTorrance, CA
Onsite

About The Position

Reporting to the site Quality Assurance Manager, the Commissary QA Supervisor will provide quality assurance support for the Commissary site by developing, implementing, and sustaining robust food quality and safety programs. This position will play a key role in ensuring the King’s Hawaiian Commissary operates in full compliance with both company standards and regulatory requirements. The Commissary QA Supervisor will conduct routine inspections and audits of the site, in close collaboration with adjacent departments to uphold excellence across operations. Employees in this position may interact with their leader several times a week or as needed, to receive guidance and feedback. Some non-routine activities may require their leader’s advanced approval, but routine decisions within the general scope of the role may be made independently.

Requirements

  • Bachelor of Science degree in Food Science/Technology, Microbiology, Biology, or a related technical field and 2+ years of food / beverage manufacturing (FDA or USDA), bakery experience is highly preferred.
  • Combination of education and 5+ years of food / beverage manufacturing (FDA or USDA), bakery experience is highly preferred.
  • 1 – 3 years of supervisory experience or demonstrated leadership competencies.
  • Strong working knowledge of GMPs, HACCP, FSMA, Food Allergens, Food Microbiology, and other food safety / quality programs.
  • Working knowledge of current GFSI Schemes – SQF / BRCGS / FSSC 2200.
  • Strong working knowledge of laboratory methods.
  • Excellent verbal and technical writing skills; demonstrated ability to write effective QA/C procedures and technical reports.
  • Demonstrated ability to work effectively and manage multiple priorities in a fast-paced environment.
  • Demonstrated intermediate to advanced computer skills: MS Office / QMS
  • Ability to travel up to 10-15%

Nice To Haves

  • Certification in HACCP, SQF Practitioner, PCQI or equivalent preferred.

Responsibilities

  • Provide QA oversight and technical support to Commissary operations in the areas of food safety and quality compliance.
  • Develop, implement, maintain, and provide training on plant food safety and QA/C programs.
  • Investigate external and internal complaints.
  • Supervise, coach, train and develop hourly QA personnel.
  • Conduct routine internal inspections and supplier quality/food safety audits.
  • Lead and complete CAPAs and RCAs.
  • Develop and train GLPs and calibration programs to ensure accurate lab results.
  • Assure Hold/Disposition functions are conducted in accordance with the established procedures.
  • Design and implement quality specifications and standards aligned with company goals.
  • Maintain food security strategies, environmental monitoring program, and foreign material control processes and procedures.
  • Manage QA documentation, including approved supplier program, product specifications, quality policies, and customer reports.
  • Coordinate training programs on product quality, food safety, and customer satisfaction.
  • Collaborate with departments such as Food Science, Innovation, and Baking to support development of new product development and quality processes.
  • Drive continuous improvement by researching, evaluating, and implementing state-of-the-art quality control equipment and technologies.
  • Maintain regular communication with Commissary leadership and participate in weekly operations meetings.
  • Coordinate with site leaders and team members to understand product sensory evaluation programs and ensure quality standards.
  • Utilize statistical process control programs and quality systems to record and analyze laboratory test results and production data.
  • Lead quality assurance and food safety programs as SQF Practitioner and/or HACCP Coordinator. May also act as back up.
  • Responsible for Quality and Food Safety functions as assigned and outlined in Safe Quality Food (SQF) Program.
  • Perform other related departmental duties as assigned by QA Manager.

Benefits

  • We deliver irresistible Hawaiian food and aloha spirit, that families love everywhere, every day.
  • Our culture and work environments (both onsite and remote) help us to spread aloha culture as we nourish our employees' lives.
  • We recognize that each of us has our home life and our work life, which is one life, and we strive to provide balance to our employees.
  • We believe in excellence, dignity, and telling it like it is in a way that can be heard.
  • We may not be excellent all the time, but we move toward excellence and embrace the change needed to continuously improve.
  • Dignity and respect are always present.
  • Treat everyone with kindness.
  • Respect ourselves and others.
  • Honor our commitments.
  • Hold each other accountable.
  • Practice what we preach.
  • Appreciate each other’s differences.
  • Exhibit professionalism.
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