Supervisor, Quality Assurance - shift

Monogram FoodsMedford, MA
Onsite

About The Position

Supervises employees and quality assurance activities for the assigned area to produce a high-quality product within established standards for safety, quality, quantity, and housekeeping.

Requirements

  • Bachelor’s degree preferred.
  • At least five years of Quality Assurance experience in a food manufacturing environment.
  • Experience must entail development of written technical information, implementation of new programs, supervisory/management with staff development, and designing and executing training programs.
  • Strong knowledge of inspection and control methods, techniques, and documentation, as well as theory and principles of statistical process control.
  • Experience integrating Statistical Process Control Methods required.
  • Experience with labeling of both FDA and USDA products and Nutritional Labeling requirements desired.
  • Strong field knowledge of current software and process technology.
  • Proficient in MS Office.
  • Excellent verbal, technical writing, and interpersonal communication skills.
  • An ability to break down highly technical discussions into understandable concepts for non-technical colleagues.
  • Strong leadership ability and able to coach and mentor quality technicians at multiple plant locations.
  • Physical and mental ability to work in excess of 45 hours per week while helping create and work towards a Quality vision.
  • HS Graduate 1-3 Years of Experience, preferably in a food production setting.

Nice To Haves

  • Experience with labeling of both FDA and USDA products and Nutritional Labeling requirements desired.

Responsibilities

  • Supervises personnel assigned to specific duties relating to the adherence of the quality programs. These programs include: Safety Quality Food Certification (SQF), Hazard Analysis Critical Control Points (HACCP), Quality Management System (QMS), Standard Operating. Procedures (SOP), Good Manufacturing Practices (GMP), and Micro lab procedures.
  • Documents, trains, and monitors that employees have applied the new training.
  • Ensure a good follow-up of non-conformities.
  • Participate in daily plant walk-throughs.
  • Review and sign off on the daily pre-operation inspection. This includes inspection of belts, tools, and the verification log, and sanitation.
  • Review daily pallet tickets and file with the QA documentation on designated production lines.
  • Review employee paperwork, making sure it is free of errors and mistakes.
  • Perform regular quality checks on mixing procedures, codes, cooler-freezer temperatures, footbaths, and conduct appropriate follow-up with employees involved in these procedures.
  • Perform an ingredient check-in and work with the Purchasing department to get discrepancies resolved.
  • Monitor damaged ingredients and prepare non-conformance documentation, and make recommendations for disposal and/or repair.
  • Conduct HACCP pre-shipment inspection.
  • Assist with customer complaints, collect and organize all paperwork for review to initiate a corrective action.
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