Commissary Agent

Menzies Aviation Careers•Denver, CO

3d•Onsite

About The Position

This role involves coordinating all supplies for the OSD department, including ordering and stocking work areas. The agent will partner with allocators to monitor and adjust manpower as needed, including the assignment of PT relief agents. Responsibilities include tracking and reporting performance results in the OSD department, such as delays, baggage performance, and additional services. The agent will also adhere to and coach all agents on safety-related policies and procedures, and perform other duties as assigned based on operational needs. This role may involve supervising lead agents, allocating OSD agent resources, and ensuring OSD personnel adhere to established company safety regulations. The agent may prepare disciplinary incident reports for policy violations and assist in preparing performance evaluation forms. Occasional operation of various pieces of ground support equipment may be required. The role includes viewing video recordings and investigating assigned delays to Simplicity, and communicating and coordinating with ramp personnel for all STAR flights, RON's, and flights requiring a security sweep. The agent is encouraged to suggest improvements to working practices, especially those related to safety and security. Other tasks assigned by the Shift Manager/Supervisor will also be part of the role.

Requirements

At least 18 years of age.
Legally authorized to work in the United States.
Be able to speak, read and write in English.
Valid driver’s license.
Able to work days, nights, weekends, holidays and varying schedules.
Able to pass a Federal Bureau of Investigation (FBI), Customs and Border Patrol (CBP) and five (5) year background check.
Able pass a Drug and Physical requirement medical test.

Responsibilities

Coordinate all supplies for OSD department including ordering and stocking work areas.
Partner with allocators to monitor and adjust manpower as needed including assignment of PT relief agents.
Track and report performance results in OSD department including delays, baggage performance, and additional services.
Adhere to and coach all agents to safety related policies and procedures.
Supervise lead agents: allocating OSD agent resources as needed.
Ensure the OSD personnel adhere to established company safety regulations.
Prepare disciplinary incident reports as needed for violations of company policy.
Assist in the preparation of performance evaluation forms.
May occasionally operate various pieces of ground support equipment.
View video recordings and investigate for any assigned delays to Simplicity.
Communicate and coordinate with ramp personnel for all STAR flights, RON's, and any flights that require a security sweep.
Suggest any improvements to working practice especially those relating to safety and security.
Perform other tasks assigned by Shift Manager/ Supervisor.