Commercial Water Quality Systems Engineer

Watts Water Technologies•Fort Worth, TX
•$86,000 - $96,000•Remote

About The Position

As the Commercial Water Quality / EasyWater Systems Engineer, you will support the Water Quality/EasyWater Commercial team by providing technical guidance, training, equipment quotes and expertise throughout the technology evaluation stage of the sales process. Being a technical advisor and product advocate, you will engage with industry groups, sales representatives, and customers to promote Water Quality solutions for pre- and post-sales support. Working closely with dealers, sales representatives, engineers, and others within the Watts network, you will help determine the best system. Your role will involve both in-field support and collaboration with internal teams, offering an excellent opportunity to influence the specification and application of cutting-edge products and services.

Requirements

  • Bachelor’s Degree required; a degree in Engineering is preferred.
  • 3+ years of experience in the commercial water quality or HVAC/Plumbing industry.
  • Customer service and technical sales experience preferred.
  • Demonstrated ability to apply commercial HVAC and plumbing equipment in complex systems.
  • Public presentation skills, with comfort speaking to varied audiences.
  • In-depth knowledge of commercial water quality and/or HVAC and plumbing systems, with a track record of optimizing complete mechanical and plumbing system designs.
  • A solid technical background and/or aptitude.
  • Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
  • Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
  • Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
  • Punctuality and dependability.
  • Ability to be flexible and adapt to changing work priorities and stressful conditions.
  • Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
  • Maintain productive and collaborative relationships with other Watts employees.
  • Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Nice To Haves

  • a degree in Engineering is preferred.
  • Customer service and technical sales experience preferred.

Responsibilities

  • Support bid and specification work by assisting Water Quality/EasyWater dealers, and sales representatives, ensuring accurate and timely submissions.
  • Develop new business opportunities by building and managing a robust pipeline of potential clients and projects, aligning with the company’s growth strategy and targets.
  • Cultivate and maintain customer relationships, establishing long-term connections with both existing and potential customers to ensure a high level of satisfaction and repeat business.
  • Provide onsite training for customers, helping them fully understand and utilize Watts Water Quality products. Troubleshoot and resolve field system issues to ensure customer satisfaction.
  • Drive sales and contribute to achieving goals, focusing on top-line revenue, margin improvement, and market share growth.
  • Prepare and present sales proposals, share pipeline status updates, and communicate sales strategy, data, and progress clearly and professionally to internal teams and management.
  • Regularly communicate with your manager and collaborate with internal stakeholders to ensure alignment of sales strategies, customer needs, and project timelines.
  • Provide technical expertise, specification guidance, and applications support to sales representatives, ensuring they understand and communicate the value proposition of products and services.
  • Assist Marketing teams in developing collateral and refining value propositions based on customer feedback and market insights.
  • Represent the company at industry events, professional societies, and seminars, delivering general industry-related presentations and supporting customer factory visits as needed.
  • Assume responsibility for other projects and duties as assigned by your manager or Company management.
  • Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)

Benefits

  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity/paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
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