Commercial VP/GM APT

TOPPAN Packaging Americas

18h•Remote

About The Position

The Commercial Vice President, General Manager, is accountable for the business's overall performance, growth, and strategic direction. This executive role collaborates on Profit & Loss responsibilities with the Operations Leader and the COO and leads the commercial engine that delivers profitable growth and exceptional customer experience. The role is commercially focused, with direct leadership of Sales, Customer Service, and Design Engineering. The Business Leader partners closely with Operations, Quality, and Supply Chain to ensure execution excellence, but does not manage day-to-day plant operations. This position serves as the business unit's strategic leader, aligning market strategy, customer engagement, innovation, and financial performance to drive long-term growth.

Requirements

Bachelor’s degree in business, Engineering, Packaging, or related field
10+ years of leadership experience in manufacturing, packaging, or engineered products
Demonstrated success leading growth and commercial strategy
Demonstrated success expanding into new and adjacent markets
Experience influencing cross-functional teams without direct operational authority
Executive presence with strong customer engagement skills

Nice To Haves

MBA or advanced degree
Experience in regulated or highly technical manufacturing environments
Background in design engineering, commercialization, or product development

Responsibilities

Collaborates on P&L performance with Operations Leader and COO, including revenue, margin, EBITDA, working capital, and cash flow.
Develop and execute Annual Operating Plan (AOP), forecasts, and long-range growth plans.
Drive margin expansion through pricing discipline, value-based selling, and mix optimization.
Develop and execute the go-to-market strategy aligned with growth objectives.
Lead strategic account development and executive-level customer engagement.
Oversee pipeline health, sales effectiveness, and market penetration initiatives.
Sponsor major pursuits and negotiate key commercial agreements.
Develops and executes expansion into new and adjacent markets already identified for the business.
Identifies new and adjacent markets for expansion into.
Lead and develop a high-performing sales organization.
Establish performance metrics, territory strategy, and growth targets.
Implement disciplined sales processes, forecasting accuracy, and funnel management leveraging the organization's tools and systems.
Coach and develop talent to strengthen commercial capability, leveraging the Sandler Selling System as well as other tools and systems available to the commercial organization.
Lead customer service operations to deliver best-in-class responsiveness and communication.
Improve quote turnaround, order coordination, and issue resolution processes.
Establish and monitor service KPIs, including OTIF, responsiveness, and complaint resolution.
Lead Design Engineering in support of new product development and commercialization.
Ensure design solutions meet customer needs, manufacturability requirements, and quality standards.
Drive innovation aligned with market needs and growth priorities.
Improve speed-to-market and standardization of engineering solutions.
Strategic leadership without direct operational ownership.
Partner with Operations leadership to align capacity, service levels, and cost performance with commercial commitments.
Collaborate with Quality and Supply Chain to ensure customer satisfaction and regulatory compliance.
Lead cross-functional governance for pricing, demand planning alignment, and new product commercialization.
Champion continuous improvement and customer-focused decision-making across functions.
Build and develop high-performing teams across Sales, Customer Service, and Engineering.
Promote accountability, urgency, collaboration, and customer focus.
Strengthen leadership bench strength and succession planning.