Commercial Valet Attendant - Hyatt Regency Chicago

LAZ Parking Chicago•Chicago, IL
•Onsite

About The Position

The Commercial Valet Attendant welcomes customers, parks and retrieves vehicles carefully and promptly, and provides professional, attentive service. The role involves greeting customers, learning and using their names, supporting their needs, building rapport, and directing traffic to keep vehicle flow organized. Attendants must be able to work independently or with a team, including without supervision, and promote positive customer relations. The position pays $17.05 per hour and is scheduled Wednesday through Sunday, 3 p.m. to 11 p.m. A yearly flu vaccination is required because the work is at a hospital. A flu/COVID shot is also listed among the requirements.

Requirements

  • Valid driver's license and at least two years of driving experience.
  • Ability to drive a manual-transmission vehicle.
  • Flu/COVID shot; a yearly flu vaccination is required due to working at a hospital.
  • Strong customer service experience.
  • Ability to communicate professionally and effectively, and to speak, read, and comprehend English easily.
  • Willingness to work at multiple facility locations as needed.
  • Ability to handle challenging and emotionally charged situations.
  • Ability to work unsupervised and make independent decisions.
  • Sense of urgency and timeliness.
  • Team-building and interpersonal skills.
  • Ability to work in heat, wind, snow, rain, and other elements.
  • Ability to lift, push, and pull at least 25 pounds; stand, walk, and run for extended periods; and bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

  • High school diploma or GED preferred, but not required.
  • Parking industry experience preferred, but not required.
  • A good driving record.

Responsibilities

  • Park and retrieve vehicles carefully, efficiently, and promptly.
  • Greet customers, take care of their needs, and build rapport with them.
  • Help direct traffic and maintain an orderly flow of vehicles.
  • Provide excellent customer relations and a professional, welcoming experience.
  • Work independently or with others, including without supervision.
  • Make independent decisions and remain firm in decisions made.

Benefits

  • Growth opportunities.
  • Pay Activ on-demand access to earned wages, up to 50% of earned wages immediately.
  • Paid training.
  • Free company uniform.
  • Free health coaching and resources, including one-on-one health coaching.
  • Employee Assistance Program with 24/7 confidential counseling for employees and eligible household members.
  • Smoking cessation program.
  • Full-time benefits: 401(k), medical, dental, and vision insurance; paid time off; short-term and long-term disability.
  • Part-time employees may qualify for full-time benefits after six months of employment if they work at least 25 hours per week on average.
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