Commercial Truck Center Manager

Graham Tire•Aberdeen, SD

11d•Onsite

About The Position

Commercial Truck Center Manager Graham Tire Company – Aberdeen, South Dakota About Graham Tire For over 75 years, Graham Tire has built a reputation for delivering quality products, dependable service, and strong customer relationships throughout the region. Our Commercial Truck Centers provide tire solutions, mechanical service, fleet support, and emergency road service for businesses that keep our communities moving. We are seeking a hands-on, results-driven leader to serve as a Commercial Truck Center Manager —someone who not only leads the team but also works alongside it to deliver exceptional service and operational excellence. Position Overview This is a working manager role responsible for leading daily operations while actively participating in shop and service activities. The Commercial Truck Center Manager oversees sales, service, team leadership, customer relationships, inventory management, safety compliance, and financial performance. This position requires a strong leader who is comfortable rolling up their sleeves—supporting technicians, assisting with service work when needed, and ensuring the operation runs efficiently every day.

Requirements

Previous management experience in commercial tires, trucking, automotive, or a related field preferred
Strong leadership and team development skills
Willingness to work in a hands-on, physically active role
Ability to perform physically demanding tasks, including lifting heavy truck tires
Excellent communication and customer relationship skills
Strong organizational and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Proficiency with computer systems and operational reporting
Valid driver’s license required

Nice To Haves

CDL is a plus

Responsibilities

Lead and manage all daily operations of the commercial truck center
Supervise service technicians, sales staff, warehouse personnel, and drivers
Foster a culture of safety, accountability, teamwork, and customer service
Schedule staff and manage workflow to maximize efficiency and productivity
Step in to assist with hands-on work as needed to support team performance
Actively support shop operations during busy periods or staffing gaps
Assist with mounting, dismounting, and handling commercial truck tires
Perform physically demanding tasks, including lifting and moving heavy truck tires
Lead by example by maintaining a strong work ethic and positive attitude
Build and maintain strong relationships with commercial fleet customers
Identify and develop new business opportunities in the local market
Ensure outstanding customer service and timely resolution of concerns
Support outside sales efforts and grow fleet accounts
Monitor pricing, margins, and profitability to meet company goals
Manage inventory levels to ensure product availability
Monitor expenses, labor efficiency, and financial performance
Maintain accurate receiving, purchasing, and inventory control processes
Review KPIs and operational reports to drive improvements
Ensure compliance with company policies, DOT regulations, and OSHA standards
Maintain a clean, safe, and organized work environment
Conduct regular safety meetings and training
Oversee equipment maintenance and facility upkeep