Commercial Training Manager – Shoulder Arthroplasty

Smith+Nephew•Minneapolis, MN

33d•$133,000 - $140,000•Hybrid

About The Position

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. As the Commercial Training Manager – Shoulder Arthroplasty, you'll play a pivotal role in developing the knowledge, confidence, and capabilities of our commercial teams. Leveraging your shoulder expertise, you'll create and deliver impactful training that helps sales professionals effectively support customers, improve patient outcomes, and drive business growth. Partnering closely with Sales Leadership, Marketing, Medical Education, and Commercial Training, you'll strengthen field readiness through product education, procedural training, coaching, and sales enablement initiatives that translate directly to success in the field. This is an ideal opportunity for a shoulder-focused orthopaedic professional who is passionate about developing others. Whether your background is in sales, clinical support, product management, or education, you'll have the chance to expand your influence beyond your current role while building experience in commercial training, curriculum development, and product launch readiness. If you're looking to combine your shoulder expertise with a passion for coaching and leadership development, this role offers a path to make a meaningful impact across the business while helping others achieve their full potential.

Requirements

Bachelor’s degree required.
3+ years of experience in orthopaedics, medical devices, healthcare, sales, clinical education, training, product support, product management, or a related commercial function.
Experience in Shoulder Arthroplasty or a related reconstructive orthopaedic specialty strongly preferred.
Passion for coaching, educating, and developing others through training, mentoring, onboarding, or field support.
Strong communication and presentation skills with the ability to translate complex clinical or technical concepts into practical learning.
Proven ability to collaborate across sales, marketing, medical education, and commercial teams.

Nice To Haves

Shoulder Arthroplasty sales, clinical, product management, or training experience.
Experience supporting product launches, field education programs, operating room environments, cadaver labs, surgeon training, or procedural support.
Exposure to adult learning principles, curriculum development, or instructional design is a plus, though development opportunities will be available for the right candidate.

Responsibilities

Help design and deliver product, procedural, clinical, and commercial training focused on the Shoulder Arthroplasty portfolio, including robotics.
Facilitate instructor-led programs, virtual learning, and hands-on experiences that build sales confidence and field readiness.
Support learning pathways, educational resources, and certification programs that help teams succeed.
Partner with sales leaders and commercial teams to identify development opportunities and address learning needs.
Provide practical coaching through field rides, training sessions, and product discussions while helping reinforce best practices and improve consistency across the field organization.
Work closely with Marketing and cross-functional partners to prepare the organization for new product introductions and portfolio expansion.
Develop training content, learning tools, and launch materials that simplify complex clinical and technical concepts into practical, field-focused education.
Partner with Sales Leadership, Marketing, Medical Education, and Commercial Training teams to continuously improve shoulder education programs.
Leverage field feedback and performance insights to drive meaningful learning outcomes and business impact.