Commercial Surface Lead

Microsoft • Redmond, WA

9d • $155,800 - $303,600

About The Position

This role is for a leader that empowers a team from strategy through execution. You will lead and scale how Microsoft Surface delivers value to enterprise, corporate, higher education, and small-to-midsize business customers worldwide. We operate at the global headquarters level, setting direction that shapes how field sellers, partners, and GTM teams retain and expand Surface device deployment across business customers. You will influence senior and divisional leadership, execute through partner channels, inspire teams and customers on the value proposition of Surface all while connecting tightly to Microsoft's broader commercial AI and devices strategy.
As the Commercial Surface Lead, you operate upstream at the intersection of product strategy, engineering, and executive decision-making – defining what we build, why it matters, and how it lands with customers. The shift to AI PCs is creating a generational commercial refresh opportunity. In this role, you define and execute how Surface captures that moment - translating silicon innovation, AI experiences, and Windows commercial manageability into partner-ready, field-ready GTM motions that drive share gain and revenue growth. Join the team that brings Microsoft's vision to life.
Surface Devices enhance the Microsoft experience by designing products that empower users, elevate productivity, and lead the Windows ecosystem. As a core member of this team, you'll help shape the future of how people interact with technology seamlessly, intuitively, and with purpose. This role spans the Commercial Microsoft Platform, ensuring a unified and scalable product narrative across hardware and software including Windows Pro, M365, Copilot, Intune, Security and Manageability.
You will serve as a trusted thought partner on demand planning to senior leaders across Supply Chain, Engineering, Sales, Finance, and Marketing, working closely with field leaders to build, forecast and deliver on sales. This is a highly visible leadership role with accountability for strategy, results, and market impact. This role requires comfort in sales forecasting and demand planning as well as the levers that impact results. Your team manages and tracks GTM success from pipeline through partner incentives. You must build meaningful credibility with field sellers, operations and an ability to position with passion the Surface product line.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Requirements

• Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
• 6+ years people management experience.
• 5+ years of experience leading commercial GTM or product marketing at scale for hardware, devices, endpoints, or mixed hardware/software products.
• Demonstrated success driving business results through influence across matrixed, global organizations without direct authority.
• Experience with enterprise and commercial partner ecosystems, channel sales motions, and field enablement.
• Proven executive presence with exceptional written, verbal, and presentation skills, able to influence C-level stakeholders and senior leadership.
• Experience with AI, cloud, and commercial PC/endpoint market — including device lifecycle management, security, manageability, and Windows/Microsoft 365 integration.
• Track record of building high-performing teams in high-growth or high-change environments.
• Background in B2B and B2C commercial models, including enterprise direct and partner-led channels.
• Comfort with AI-powered tools to accelerate market analysis, competitive intelligence, and GTM planning.

Nice To Haves

• Master's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 15+ years experience in business OR equivalent experience.
• 8+ years people management experience.
• MBA or advanced degree.
• Travel up to 25% as needed for field engagement, partner events, and executive alignment.

Responsibilities

• GTM Strategy and Execution for Surface Commercial.
• Represent the global business results and translate market dynamics, customer insight, and competitive pressure into clear signals.
• Shape multi-year vision and long-range planning in partnership with field and product leadership.
• Influence pricing, promotion, planning, and product roadmap to deliver on priorities.
• Drive commercial field readiness at scale — product disclosures, sales training, competitive positioning, demo experiences, and account-based selling tools.
• Ensure field sellers and partners have the strategy, tools, and confidence to lead with Surface in commercial AI PC conversations.
• Shape major launch moments and executive storytelling while partnering with GTM teams on downstream execution.
• Partner across field, product, supply and finance teams to translate strategy into growth plans.
• Align across the channels to leverage campaigns and partner activation.
• Influence how resources and investments optimize to deliver results and maximize success.
• Represent the business across multiple forums. Advise senior leaders on market conditions.
• Lead through influence across Field Sales, Engineering, Devices, Commercial Marketing.
• Drive alignment across large, matrixed organizations.
• Build and lead a high-performing GTM organization focused on strategy, insight, and enablement.
• Maintain a high bar for rigor across planning, prioritization, and managing the business.
• Drive operating discipline across long-range planning, launches, and executive reviews.
• Foster a culture of curiosity, challenge, and continuous improvement.
• Ucompromising brand excellence ensuring Surface is the flagship manifestation of Microsoft brand of Trust and AI leadership.
• Embody our culture and values

Benefits

• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

What This Job Offers

• Job Type: Full-time
• Career Level: Senior