Commercial Strategy Manager

Charlie Health•New York, NY

2d•$123,000 - $153,000•Hybrid

About The Position

The Commercial Strategy Manager will play a critical role in building data-driven payor narratives that demonstrate Charlie Health’s clinical and financial value proposition to our largest health plan partners. This person will be responsible for analyzing healthcare claims data - both internal and from market sources - to develop compelling, payor-specific analyses and presentations, including rigorous ROI models that quantify the value Charlie Health delivers to health plan partners. The responsibilities of this role will also include supporting payor relationship management through QBRs and the annual account goal setting process. This position will necessitate strong analytical skills, healthcare industry knowledge, creativity in data storytelling and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows, healthcare claims data, and stakeholder relationships at a fast-paced, mission-driven organization. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives.

Requirements

Bachelor's Degree
4-6 years of relevant work experience
2-3 years of experience in investment banking, consulting, high-growth start-up or a similar fast-paced environment
Prior healthcare experience, particularly in working with healthcare claims data and/or payors
Microsoft Office proficiency - Word, PowerPoint, Excel
Meticulous attention to detail
Quick and eager learner
Strong organizational skills with ability to progress multiple projects/workstreams concurrently
Proactive self-starter
Proven cross-functional collaboration skills
Resourceful with a natural ability to problem-solve
Located within a 45-minute commute of New York City and able to work on-site four days per week

Nice To Haves

SQL & python proficiency is a plus

Responsibilities

Analyze healthcare claims data (internal performance data and market claims sources) to build compelling payor-facing narratives that demonstrate Charlie Health’s clinical and financial value proposition
Develop payor-specific ROI analyses that quantify Charlie Health's financial impact, including total cost of care reductions, avoidable utilization (ED visits, inpatient admissions, readmissions), and medical cost offsets attributable to Charlie Health's behavioral health interventions
Identify, evaluate, and integrate new sources of market claims data to strengthen payor-facing analyses; demonstrate creativity in how we present and position Charlie Health’s performance to payors
Create and streamline repeatable GTM processes, tools, and templates to scale commercial initiatives and ensure consistent account execution
Collaborate closely with cross-functional teams (Finance, GTM, Legal, Partnerships, RCM, etc.) to negotiate health plan contracts, to identify partnership opportunities and to resolve operational & billing remediation issue
Lead conversations with most important payor stakeholders, alongside Director of Commercial Strategy and VP of Payor Partnerships
Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health