Commercial Store Manager - Idaho Falls, ID

Purcell Tire & Rubber Company•Idaho Falls, ID

6d•Onsite

About The Position

The Commercial Store Manager is responsible for the overall success and performance of the store, aiming to achieve specific financial goals and objectives. This role involves creating an environment that fosters quality work, teamwork, and high morale to ensure a positive customer experience. The manager will oversee daily operations, including sales and service comparisons to objectives, invoice review, pricing policies, and monitoring sales activities to ensure customer satisfaction. They will also be responsible for assigning tasks, enforcing safety and company policies, maintaining store appearance, managing employee schedules and timecards, recruiting and training staff, handling bank deposits, restocking displays, submitting expense reports, conducting safety meetings, and ensuring proper telephone etiquette. Additionally, the manager will focus on soliciting new accounts and protecting company assets. Embracing the company's culture of safety and performing all duties in a safe manner, along with regular attendance and the ability to meet physical demands, are crucial.

Requirements

Associate's Degree or Trade School
6-10 years of Management Experience
6-10 years of Minimum Job-Specific Experience
Valid Driver's License
Tire Industry Association CTS certification
Vendor-provided training
Proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)
Ability to type at 55 wpm
Ability to operate phone systems
Knowledge of business and management principles
Knowledge of principles and processes for providing customer and personal services
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Knowledge of principles and methods for showing, promoting, and selling products or services
Ability to coordinate the work and activities of others
Ability to monitor and control resources and oversee the spending of money
Critical Thinking skills
Complex Problem Solving skills
Judgment and Decision Making skills
Problem Sensitivity skills
Deductive Reasoning skills
Inductive Reasoning skills
Knowledge of the structure and content of the English language
Active Listening skills
Effective written and interpersonal speaking communication skills

Nice To Haves

Tire Industry knowledge including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.

Responsibilities

Comparing daily sales and service sales to objectives
Reviewing invoices daily
Following pricing policies to provide satisfactory gross margins
Monitoring sales activities to ensure customers receive satisfactory service and quality goods
Assigning both recurring and randomly occurring tasks to store employees for completion
Enforcing safety, health, and security rules and following all company-issued policies/procedures
Maintaining a clean shop and customer waiting area, including restrooms, to reflect the proper corporate image
Scheduling employees’ shifts and approving timecards weekly
Recruiting and hiring qualified employees
Conducting ongoing training of all store personnel and developing employees for advancement
Making bank deposits at the end of each day
Cleaning, restocking, and updating store displays daily
Submitting p-card statements to the accounts payable department weekly
Conducting monthly safety meetings with store employees and submitting signed attendance sheets
Maintaining proper telephone answering techniques
Soliciting new accounts
Protecting company assets (inventory, cash accounts, receivables, equipment and real estate)
Train store personnel
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management