Commercial Specialist

AutoZone•Severna Park, MD

9h•$18 - $18

About The Position

As a Commercial Specialist, you’ll support AutoZone’s commercial sales and service operations by delivering customer service, increasing commercial sales, and coordinating order fulfillment and delivery. The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. You may lead the commercial department when the Commercial Sales Manager is absent. AutoZone describes itself as a retailer and distributor of automotive parts and accessories across the Americas, with a customer-first culture focused on teamwork, dedication, and career growth. The posting also describes benefits, fair-chance hiring considerations, and equal employment opportunity practices.

Requirements

Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver’s license and a clean driving record.

Nice To Haves

Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Strong people skills and effective communication in both Spanish and English.

Responsibilities

Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.

Benefits

Competitive pay.
Unrivaled company culture.
Medical, dental, and vision plans.
Exclusive discounts and perks, including an AutoZone in-store discount.
401(k) with company match and Stock Purchase Plan.
AutoZoners Living Well Program for free mental health support.
Opportunities for career growth.
Paid time off for full-time AutoZoners.
Life and short- and long-term disability insurance options for full-time AutoZoners.
Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
Tuition reimbursement for full-time AutoZoners.