Commercial Solutions Engineer - SF

Resolve AI • San Francisco, CA

2d • Onsite

About The Position

Resolve AI is building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end. Our founders are the core creators of OpenTelemetry and led Splunk Observability, with successful exits to Splunk and VMware. We have raised over $190M from top-tier investors and individual backers. Joining Resolve AI at this stage is a once-in-a-lifetime opportunity to work at an AI-native company pushing the limits of how engineers work.

Requirements

• 2+ years in Sales Engineering, Solutions Engineering, or a similar customer-facing technical role, ideally in SaaS, DevOps, or AI.
• Proven success leading consultative sales cycles with customers and multiple stakeholders.
• Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of DevOps practices in cloud-native environments.
• Skilled in infrastructure automation and applying security and compliance best practices in cloud-native environments.
• Strong communicator with the ability to clearly present technical concepts to both technical teams and executive leadership.
• Adaptable, self-starter mindset with a proven ability to thrive in fast-paced, early-stage environments.

Responsibilities

• Partner with Commercial Account Executives to manage complex sales cycles from discovery through proof-of-concept to close, serving as the technical lead throughout the process.
• Lead product demos and technical evaluations, translating customer infrastructure and operational challenges into actionable solutions using Resolve AI’s platform.
• Build trusted relationships with customers, acting as a consultative advisor and ensuring technical success during pilots and deployments.
• Collaborate cross-functionally with Product and Engineering to relay customer feedback, influence roadmap decisions, and improve technical messaging.
• Develop and maintain reusable demo environments, playbooks, and sales engineering tools to support a repeatable, scalable and high velocity GTM motion.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Monthly Housing Stipend
• Flexible (Unlimited) Paid Time Off
• Visa Sponsorship & Immigration Support
• 401(k) Plan
• Parental Leave
• Discretionary Tech Benefit Stipend
• Daily in-office Lunches and Dinners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed