Commercial Services Specialist II

Cox Communications • Orlando, FL

19h • Onsite

About The Position

This role involves developing and managing relationships with internal and external business partners, and assisting with auction operations from start to finish. The specialist will also be responsible for notifying customers of the latest news and assisting with the coordination and execution of sale day activities. Key tasks include inputting vehicle information, establishing and maintaining vehicle and pricing files, ensuring proper documentation for auctions, managing inventory reports, preparing customers for the sale run process, following up on vehicle preparation, reconciling bills, and communicating with the accounting team for sales balancing and invoicing. The position also provides administrative and clerical support, and assists with special projects and graphics requests.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field.
• Ability to work in a fast-paced environment.
• Receptive to change and able to multitask.
• Prior clerical or administrative experience required.
• Commitment to providing excellent customer service required.
• Must be able to operate office equipment (i.e., copier, fax machine, etc.).
• Ability to sit or stand for prolonged periods of time.
• Communications and Organizational skills required.
• Must clear a pre-employment drug test.
• Authorized to work in the United States for any employer without current or future sponsorship.

Nice To Haves

• Any level degree/certification beyond a HS diploma/GED in a related discipline.
• 5 years’ experience in a related field.
• Proficient in Microsoft Excel preferred.

Responsibilities

• Develop and manage relationships with internal and external business partners.
• Assist with auction operations from start to finish.
• Notify customers of the latest news.
• Assist with the coordination and execution of sale day activities.
• Input vital vehicle info into the Application System /400 and database.
• Establish, update, verify, and maintain vehicle and pricing files.
• Team up with the title department to ensure titles and other necessary documents are in hand for each vehicle before the auction.
• Manage vehicle inventory reports, investigate errors, and verify sale eligibility.
• Partner with departments to prepare and notify customers of the sale run process.
• Follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues.
• Communicate with the accounting team to balance sales and perform post-sale invoicing.
• Provide administrative/clerical support.
• Assist with special projects, admin support, and graphics requests.

Benefits

• Minimum of sixteen hours of paid time off every month.
• Seven paid holidays throughout the calendar year.
• Additional paid time off in the form of bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED