Commercial Services Specialist II (Manheim)
About The Position
This role involves developing and managing relationships with internal and external business partners, and assisting with auction operations from start to finish. The specialist will also notify customers of the latest news and assist with the coordination and execution of sale day activities. Key tasks include inputting vital vehicle information into the Application System /400 and database, establishing, updating, verifying, and maintaining vehicle and pricing files, and collaborating with the title department to ensure all necessary documents are in hand before the auction. The role requires managing vehicle inventory reports, investigating errors, verifying sale eligibility, and partnering with departments to prepare and notify customers of the sale run process. Additionally, the specialist will follow up on sale vehicle preparation, reconcile bills, contact appropriate partners for missing information and issues, communicate with the accounting team to balance sales, and perform post-sale invoicing. Administrative and clerical support, including assistance with special projects and graphics requests, is also part of the responsibilities.
Requirements
- High School Diploma/GED and 3 years’ experience in a related field.
- Ability to work in a fast-paced environment, receptive to change and able to multitask.
- Prior clerical or administrative experience required.
- Commitment to providing excellent customer service required.
- Must be able to operate office equipment (i.e., copier, fax machine, etc.).
- Ability to clear a pre-employment drug test (marijuana testing may not be administered for this position, but it is a drug-free workplace).
Nice To Haves
- Proficient in Microsoft Excel preferred.
- Any level degree/certification beyond a HS diploma/GED in a related discipline.
- 5 years’ experience in a related field.
Responsibilities
- Develop and manage relationships with internal and external business partners.
- Assist with auction operations from start to finish.
- Notify customers of the latest news.
- Assist with the coordination and execution of sale day activities.
- Input vital vehicle info into the Application System /400 and database.
- Establish, update, verify, and maintain vehicle and pricing files.
- Team up with the title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction.
- Manage vehicle inventory reports, investigate errors, and verify sale eligibility.
- Partner with departments to prepare and notify customers of the sale run process.
- Follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations.
- Communicate with the accounting team to balance sales and perform post-sale invoicing as needed.
- Provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
Benefits
- Minimum of sixteen hours of paid time off every month.
- Seven paid holidays throughout the calendar year.
- Additional paid time off in the form of bereavement leave.
- Time off to vote.
- Jury duty leave.
- Volunteer time off.
- Military leave.
- Parental leave.
- Health care insurance (medical, dental, vision).
- Retirement planning (401(k)).
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
