Commercial Services Manager

Insight Enterprises, Inc.

3d • $75,000 - $89,000 • Hybrid

About The Position

Insight is a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, guiding organizations through complex digital decisions. As a Services Manager, you will manage the delivery, development, and implementation of technology solutions for clients. Functions include resource management, service operations management and/or scope management of the project or client engagement, quality and performance metrics of the engagement and/or team, resource management of both technical and non-technical resources associated with the engagement or team, including risk, communication plans, change management, financial performance and overall client satisfaction. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

Requirements

• Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
• 5-8 years’ experience managing technology projects including desktop refresh, new technology deployment and program management experience in full IT life cycle (acquisition, deployment, refurbishment, maintenance) and other IT projects related to infrastructure.
• Two years’ experience with field service management and service financial management.
• Experience in Project Management is desired.

Responsibilities

• Ability to lead a team of personnel by providing leadership, assistance and advice.
• Manage the day-to-day operations of the team and is responsible for employee maintenance (forecasting, operational efficiencies, reviews, etc.), including the management and assistance of company growth through guidance and training.
• Manage the assigned financial aspect of the team, which may include subset ownership of the assigned P&L as well as associated budget.
• Manage the development of client statements of work (SOW’s) and associated change control process.

Benefits

• Additional performance based compensation
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level