Commercial Services Dispatcher

GFL Environmental Inc.•Pickering, ON

23h•Onsite

About The Position

GFL Environmental - Pickering is seeking a highly organized and detail-oriented Logistics Coordinator to support and streamline daily service activities while ensuring operational accuracy, compliance, and customer satisfaction. This role serves as a central point of coordination between Operations, Laboratory, Logistics, Fleet, and Billing to ensure efficient workflows and seamless service delivery.

Requirements

Strong proficiency in Microsoft and Google.
Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
Strong communication skills and ability to work cross-functionally.
Works with routing specialists to optimize routes.
Responding to emails from customer service and drivers.
Records and documents information from drivers and distributes them to appropriate departments.
Valid work authorization in the country where the job is located is required.
Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

Post-secondary education in business administration or related fields is considered an asset.
Desire and motivation to gain knowledge about the industry in multiple facets to develop professional skills within the waste management space.

Responsibilities

Support schedule services and customer service changes, ensuring completion in accordance with established policies and procedures.
Act as a key liaison between Dispatch, Laboratory, and Operations to verify and track incoming waste inventories.
Support dispatch service calls and routes based on designated routing plans and driver locations.
Perform end-of-day driver check-ins to ensure all paperwork is complete, accurate, and submitted on time.
Distribute, collect, and review route sheets to ensure proper end-of-day data entry.
Maintain and update the driver’s training matrix to reflect role-based, regulatory, and company-required training.
Monitor upcoming, expired, and overdue driver’s training certifications and notify leadership as required.
Support onboarding activities for new hires, including training coordination and documentation.
Support the Fleet Coordinator by ensuring all maintenance records and required documentation are complete, accurate, and current.
Work closely with Fleet, Logistics, and Operations teams to reconcile data discrepancies and maintain system accuracy.
Record and distribute driver documentation - reported information to appropriate departments.
Support compliance with environmental, transportation, safety, and company regulatory requirements.
Perform additional duties as assigned by the Logistics Manager.

Benefits

We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions.
We aspire to create the right jobs in a way that brings you along with us.
At GFL, growth isn’t just for our business—it’s for our people.
Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey.
We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions.
With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.
We’re proud to say that working for GFL is more than a job.
It’s an opportunity to make a difference and grow tremendously along the way.
Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life.
GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.