Commercial Service Technician- Flagstaff

Pilot Company•Bellemont, AZ

About The Position

Pilot Company is hiring a Commercial Service Technician to support approximately 15 store locations in the Flagstaff, Arizona region. The technician is dispatched from home, paid port to port, works 45–50 or more hours per week, has weekends off, and has no on-call requirements. The company provides a service vehicle, tools, equipment, a cell phone, and an iPad; personal tools are also permitted. The role performs installations, preventive maintenance, troubleshooting, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems at food and retail locations. Work includes responding to service requests, documenting and communicating repair status, maintaining parts stock and service equipment, inspecting facilities, and following company and OSHA safety requirements. Fuel-system training is provided.

Requirements

Legally authorized to work in the United States without employer sponsorship.
High school diploma or equivalent.
Valid state driver’s license and positive driving record.
At least 3 years of recent commercial HVAC service experience.
EPA Universal 608 certification.
At least 3 years of recent experience repairing commercial cooking or refrigeration equipment.
Basic knowledge and ability to repair commercial plumbing and electrical systems.
Basic understanding of OSHA guidelines; OSHA 10 training is provided.
Strong analytical, problem-solving, and communication skills.
Ability to work independently with minimal supervision.
Intermediate mathematical ability.
Ability to read and interpret site drawings.
Strong attention to detail and customer service skills.
Ability to work in congested areas during business hours.
Ability to collaborate effectively with internal departments.
Travel of less than 10%.
Ability to climb ladders; lift and carry up to 50 pounds; work in inclement weather; and bend, stoop, twist, crawl, and kneel.

Responsibilities

Respond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards.
Communicate repair status with the service technician supervisor and store management.
Complete same-day work order notes and submit them to the supervisor, ensuring proper charge allocations.
Monitor and maintain adequate stock levels.
Maintain the service vehicle, tools, and uniforms to company standards.
Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems; training is provided.
Inspect facility interiors and exteriors for safety and maintenance issues.
Perform preventive maintenance on equipment, including rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment.
Ensure repairs and work activities comply with OSHA and Pilot Company regulations.
Model company values and support exceptional guest and team member experiences.
Follow all rules, policies, procedures, and safety standards established by Pilot Company.
Participate in company-sponsored training, including safety training.