Commercial Service Technician

Everon Jobs•Ashland, KY

4d•Onsite

About The Position

The primary function of this position is to service, troubleshoot and repair low voltage panels, wiring and devices. Typically works on less complex issues or assists a more senior service tech with complex issues.

Requirements

Minimum of High School Diploma/Vocational Training.
Must have one (1) or more years of experience.
Must have a working knowledge of trouble shooting enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
Working knowledge of local/national codes desired.
Must be able to read drawings and pull wires accordingly.
Must have a valid driver’s license and be able to clear a drug screening.
Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.
Must obtain NICET Level I Certification within one (1) year (for fire alarm systems only).
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Requires 25 % to 50 % proficiency in Everon Commercial’s Enterprise product offerings.

Responsibilities

Services, troubleshoots and repairs low voltage panels, wiring and devices.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Must have a strong work ethic.
Must be detail-oriented.
Must complete other projects, as assigned.