Commercial Service Technician

Everon Jobs•Denver, CO

5d•Onsite

About The Position

Everon is seeking a Commercial Service Technician to perform routine and emergency service calls. This role involves troubleshooting, replacing, and repairing malfunctioning equipment. The technician will also provide customer support, instruct clients on system operation, and perform system testing. Maintaining truck stock, organizing technical resources, and ensuring task completion are key responsibilities. The position requires strong documentation of services rendered and timely submission of all required paperwork. A strong work ethic and attention to detail are essential, along with the ability to complete assigned projects.

Requirements

Minimum of High School Diploma/Vocational Training.
Three (3) or more years of experience.
Mastery knowledge of troubleshooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
Working knowledge to full understanding of local/national codes.
Mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
Valid driver’s license and ability to clear a drug screening.
Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Requires 50% to 75% proficiency in Everon Commercial’s Tier 1 product offerings.

Responsibilities

Performs routine and emergency service calls.
Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
Must have an ability to proctor, coach, and teach others.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Must have a strong work ethic.
Must be detail-oriented.
Must complete other projects, as assigned.