Commercial Service Technician I

Service Experts•Fort Wayne, IN

21h•Onsite

About The Position

As a member of our team, you will accurately diagnose and repair problems with commercial HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers. This role is responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments. You will perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories, and perform start-ups on air conditioning as required. You will also be responsible for the delivery and removal of equipment needed to complete service work, and for providing excellent service to commercial customers and sustaining high levels of customer satisfaction. Handling customer concerns, questions or problems in an effective manner and preparing material requisition forms to ensure proper truck stock levels are also key responsibilities. Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Requirements

High school diploma or equivalent.
License in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License).
Proven mechanical aptitude and experience in the commercial HVAC field.
Able to operate all necessary tools and equipment to perform various projects.
Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
Demonstrated commitment to the delivery of customer-focused service.
Must be able to read and interpret drawings, blueprints, and production diagrams.
Ability to work overtime and weekend hours as required.
Must be able to meet the minimum requirements for our background check criteria.

Nice To Haves

Refrigeration license (313A License) preferred.
License in plumbing, electrical work, sheet metal, or refrigeration an asset.

Responsibilities

Analyze, diagnose, and resolve customer concerns in commercial environments.
Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
Perform start-ups on air conditioning as required.
Deliver and remove equipment needed to complete service work.
Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
Handle customer concerns, questions or problems in an effective manner.
Prepare material requisition forms to ensure proper truck stock levels.
Perform maintenance on equipment.
Service and/or clean IAQ products.
Perform soldering, welding, brazing, and minor field fabrication.