Commercial Service Technician I

Service Experts•Charlotte, NC

1d•Onsite

About The Position

The Commercial Service Technician I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Technician Services family. This role works under close supervision. As a member of the team, you will accurately diagnose and repair problems with commercial HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers. Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses, with a strong focus on the customer experience and continued growth. The company aims to be the best and biggest in its markets, defined by an unwavering commitment to its customers.

Requirements

High school diploma or equivalent
A license in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License)
Proven mechanical aptitude and experience in the commercial HVAC field
Able to operate all necessary tools and equipment to perform various projects
Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories
Demonstrated commitment to the delivery of customer-focused service
Must be able to read and interpret drawings, blueprints, and production diagrams
The ability to work overtime and weekend hours as required
Must be able to meet the minimum requirements for our background check criteria

Nice To Haves

Refrigeration license (313A License) preferred
A license in plumbing, electrical work, sheet metal, or refrigeration an asset

Responsibilities

Analyzing, diagnosing, and resolving customer concerns in commercial environments
Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories
Perform start-ups on air conditioning as required
Responsible for delivery and removal of equipment needed to complete service work
Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction
Handle customer concerns, questions or problems in an effective manner
Prepare material requisition forms to ensure proper truck stock levels
Perform maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication