Commercial Service Tech I

Everon Jobs•Orange, CA

5d•Onsite

About The Position

Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment. Provides reliable, high quality customer support. Provides customer instruction on system operation and functionality. Performs system testing and signal verification. Maintains the necessary truck stock/inventory (equipment and tools). Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. Ensures the progress and completion of assigned tasks. Provides documentation of service and hours worked. Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. Completes other projects to manager and customer satisfaction, as assigned.

Requirements

Must present proof of ability to legally work in the United States.
Minimum of High School Diploma/Vocational Training.
Must have one or more years of experience.
Must have a valid driver’s license.
Must be able to clear a drug screening in accordance with company policy and applicable law.
Must obtain and retain any specific product certifications and/or licenses that are required by national, state, and local codes.
Requires 50% to 75% proficiency in Everon’s Tier 1 product offerings.
Strong work ethic and detail oriented.
Mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
Working knowledge to full understanding of local/national codes.
Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
Ability to collaborate and communicate with internal and external teams and end users in English.

Responsibilities

Performs routine and emergency service calls.
Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Completes other projects to manager and customer satisfaction, as assigned.