Commercial Service Plumbing Supervisor

O'Connor Plumbing•Richmond, VA

8h•$90,000 - $115,000•Hybrid

About The Position

O’Connor Plumbing, a family-owned company serving the DC Metro area since 1949, is looking for skilled and motivated Commercial Service Field Supervisors to lead and support our Commercial Services team. As a Commercial Service Field Supervisor, you'll be responsible for managing field operations, supporting and guiding technicians, and ensuring high-quality service for our commercial clients. From overseeing job tickets to providing hands-on technical support, your leadership will set the tone for performance, safety, and service excellence. You must be comfortable participating in the on-call rotation, including dispatching and supporting on-call technicians when needed.

Requirements

Proven experience in commercial plumbing (10 years of experience preferred)
Journeyman or Master Plumber license (preferred but not required)
Strong problem-solving and troubleshooting skills
Excellent communication and customer service abilities
Ability to work independently and as part of a collaborative team
Valid driver's license with a clean driving record
Computer and electronic device proficiency

Responsibilities

Review and manage job tickets daily, working closely with field technicians, estimators, and support staff
Order and oversee materials for projects
Lead a team of service technicians and apprentices, providing regular feedback and coaching
Conduct daily jobsite visits to ensure safety, quality, and efficiency
Answer technical questions and provide real-time training and support
Set and uphold clear expectations around job performance, safety, and code compliance
Participate in on-call scheduling, including dispatching and direct support when required

Benefits

Competitive Salary: $90,000–$115,000 annually, based on experience
Weekly pay (every Friday)
Take-home vehicle with gas card and EZ-Pass
Paid holidays
Paid vacation (PTO)
Paid birthday
Paid Sick/Flex Time (3 paid floating holidays)
Paid Training in the Tom O’Connor Training Center
Cintas Carhartt uniforms included
Company iPhone, iPad, and laptop provided
Medical insurance – 3 CareFirst plans, company pays an average of 68% of plan costs
Dental and vision insurance
Company-paid life insurance; optional supplemental coverage
401(k) retirement plan with company match
Paid leadership development leading to opportunities for career growth
Paid Company-sponsored events and activities, monthly paid meals for team 1-1’s
$20,000 bonus for employees referring a qualified plumber who is hired
$10,000 Sign-on bonus for qualified Field Supervisors
$10,000 bonus for employees referring qualified Field Supervisor who is hired